Mortgage Processing Specialist
About The Position
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Requirements
- High school diploma or equivalent
- 3+ years of previous mortgage processing experience or similar role
- Excellent interpersonal and communication skills
- Must be able to work independently and within a team environment.
- Experience with Mortgage Loan Origination Systems (Encompass preferred)
- Current knowledge of policies, procedures, laws, regulations, and compliance at the state and federal level, as well as mortgage investor guidelines as they pertain to Processing
- Working knowledge of all software utilized to process mortgage loans
- Working knowledge of Title Insurance requirements
- Willingness to learn and adapt to new concepts
Nice To Haves
- Encompass preferred
Responsibilities
- Provide Exceptional Customer Service
- Act as a liaison between Borrower, Sales, Underwriting and Closing
- Respond promptly and professionally to all internal and external customers
- Manage pipeline to track and monitor loans to ensure loan commitments and closing dates are met
- Ensure loans are processed in compliance with ONB policies and procedures, investor guidelines and applicable mortgage lending laws and regulations
- Put the client (both internal and external) at the center of all decisions while upholding bank integrity and values.
- Review and analyze loan documentation for accuracy and completion. Determine if documentation meets underwriting criteria for investor and portfolio lending.
- Validate Loan Origination System accurately reflects information contained in loan documentation
- Must be organized and able to manage multiple tasks simultaneously while maintaining a high level of attention to detail and a high level of accuracy
- Must possess strong problem-solving skills
- Generate trust and confidence of internal and external customers regarding pipeline management, mortgage lending knowledge and accountability
- Collaborate with others to accomplish business goals and objectives
- Maintain professional report with Builders, Realtors and Title Companies
- Initial File Review performed within assigned service levels
- Quality of file review within assigned service levels when submitted to Underwriting
- Timely resubmission of files to Underwriting to meet established closing dates
Benefits
- medical, dental, and vision insurance
- 401K
- continuing education opportunities
- employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
