Mortgage Operations - Mortgage Pre-Closer

Metro Credit UnionChelsea, MA
$20 - $26Hybrid

About The Position

A successful mortgage closing starts well before the closing documents are prepared. The Mortgage Pre-Closer helps ensure mortgage and home equity transactions reach the closing stage with accurate, complete, and timely information. In this role, you will help identify and resolve missing pre-closing requirements, coordinate with borrowers and business partners, and keep transactions moving toward closing. Your attention to detail and sense of urgency will support an efficient closing experience for our members while helping Metro manage operational and documentation risk.

Requirements

  • Strong organizational skills and attention to detail
  • Ability to work independently with limited supervision and collaborate with a team when needed
  • Ability to manage priorities in a fast-paced, deadline-oriented environment
  • Clear verbal and written communication skills
  • High school diploma or equivalent preferred

Nice To Haves

  • Up to one year of related mortgage, banking, lending, administrative, or operational experience
  • Experience reviewing documentation for completeness and accuracy
  • Experience coordinating time-sensitive work with customers and internal or external business partners

Responsibilities

  • Obtain current insurance binders and confirm that required hazard insurance coverage is in place.
  • Complete verbal verifications of employment for borrowers within required timeframes.
  • Pull final credit report inquiries at least seven days before closing and ensure the final invoice is included in the file.
  • Coordinate home equity closing dates with borrowers and branches and record the closing date in the system.
  • Obtain payoff information for home equity transactions.
  • Send scheduling sheets to closing attorneys once required documentation has been received.
  • Follow up with closing attorneys to support timely delivery and prevent avoidable closing delays.
  • Monitor the mortgage closing inbox for newly received scheduling sheets.
  • Assist with additional Mortgage Operations responsibilities as assigned by management.

Benefits

  • medical coverage
  • dental coverage
  • vision coverage
  • retirement savings
  • paid time off
  • learning opportunities
  • employee wellness resources
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