Mortgage Officer, Montreal - Home Trust

Fairstone Bank•Montreal, QC

35d•Hybrid

About The Position

The Mortgage Officer is primarily responsible for managing the residential mortgage file from sign back of the commitment letter to funding. The Mortgage Officer will ensure all broker conditions are fulfilled, and that the mortgage file is completed in accordance with company policies and guidelines. This position will drive quality through accuracy and efficiency while ensuring required service levels are achieved. The Mortgage Officer reviews mortgage files and ensures client documentation, including but not limited to income (job letter verification and bank statement analysis), down payment and client interviews, meet all Company lending policies and guidelines and are accurate and complete. They take ownership of approved files, analyze data and are responsible for updating internal records to match received documentation while verifying the file metrics remain within Company guidelines. They note any discrepancies and provide approval credit rationale as required. They ensure all documents are signed back and received from mortgage brokers within established SLAs. They manage, compile, review and organize mortgage documentation within established SLAs in a high volume and service-oriented environment. They collaborate with the Funding team to ensure timely closings and are the main point of contact for Mortgage Brokers (previously the Underwriters were responsible for this) after the commitment letter has been signed back. They conduct daily follow-up with brokers to answer broker/client questions and ensure all required documentation has been submitted, reviewed and actioned accordingly. They collect and review documentation supplied by client and broker to ensure its authenticity and compliance with all aspects of Home Trust Company’s policies and guidelines per delegated authority matrices and applicable compliance obligations including Underwriting Policies and Lending Guidelines, Privacy, Anti-Money Laundering/ Anti-Terrorist Financing, and internal Anti-Fraud Policy requirements.

Requirements

Authorized to work in Canada
Great communication skills
Post-secondary degree or diploma, preferably in business management, finance, or related field
2 years in administrative environment preferable within mortgage industry

Nice To Haves

University degree is an asset

Responsibilities

Manage the residential mortgage file from sign back of the commitment letter to funding.
Ensure all broker conditions are fulfilled and the mortgage file is completed in accordance with company policies and guidelines.
Drive quality through accuracy and efficiency while ensuring required service levels are achieved.
Review mortgage files and ensure client documentation (income, down payment, client interviews) meets company lending policies and guidelines.
Take ownership of approved files, analyze data, and update internal records.
Note discrepancies and provide approval credit rationale.
Ensure all documents are signed back and received from mortgage brokers within established SLAs.
Manage, compile, review, and organize mortgage documentation within established SLAs in a high volume and service-oriented environment.
Collaborate with the Funding team to ensure timely closings.
Act as the main point of contact for Mortgage Brokers after the commitment letter has been signed back.
Conduct daily follow-up with brokers to answer questions and ensure documentation submission.
Collect and review documentation supplied by client and broker for authenticity and compliance.