Mortgage Officer

Fairstone Bank•Vancouver, BC

5d•CA$50,000 - CA$65,000•Hybrid

About The Position

The Mortgage Officer is primarily responsible for managing the residential mortgage file from sign back of the commitment letter to funding. The Mortgage Officer will ensure all broker conditions are fulfilled, and that the mortgage file is completed in accordance with company policies and guidelines. This position will drive quality through accuracy and efficiency while ensuring required service levels are achieved. In addition: Reviews mortgage files and ensures client documentation, including but not limited to income, (job letter verification and bank statement analysis), down payment and client interviews, meet all Company lending policies and guidelines and are accurate and complete Takes ownership of approved file, analyzes data and is responsible for updating internal records to match received documentation while verifying the file metrics remain within Company guidelines. Notes any discrepancies and provides approval credit rationale as required. Ensures all documents are signed back and received from mortgage brokers within established SLAs. Manages, compiles, reviews and organizes mortgage documentation within established SLAs in a high volume and service-oriented environment Collaborates with the Funding team to ensure timely closings Is the main point of contact for Mortgage Brokers (previously the Underwriters were responsible for this) after the commitment letter has been signed back Conducts daily follow-up with brokers to answer broker/client questions and ensure all required documentation has been submitted, reviewed and actioned accordingly Collects and reviews documentation supplied by client and broker to ensure its authenticity and compliance with all aspects of Home Trust Company’s policies and guidelines per delegated authority matrices and applicable compliance obligations including Underwriting Policies and Lending Guidelines, Privacy, Anti-Money Laundering/ Anti-Terrorist Financing, and internal Anti-Fraud Policy requirements

Requirements

Authorized to work in Canada
Great communication skills
Post-secondary degree or diploma, preferably in business management, finance, or related field (university an asset)
2 years in administrative environment preferable within mortgage industry an asset

Nice To Haves

University degree in business management, finance, or related field
Experience within the mortgage industry

Responsibilities

Manage the residential mortgage file from sign back of the commitment letter to funding.
Ensure all broker conditions are fulfilled and the mortgage file is completed in accordance with company policies and guidelines.
Drive quality through accuracy and efficiency while ensuring required service levels are achieved.
Review mortgage files and ensure client documentation (income verification, down payment, client interviews) meets company lending policies and guidelines.
Take ownership of approved files, analyze data, and update internal records.
Ensure documents are signed back and received from mortgage brokers within established SLAs.
Manage, compile, review, and organize mortgage documentation within established SLAs in a high-volume, service-oriented environment.
Collaborate with the Funding team to ensure timely closings.
Serve as the main point of contact for Mortgage Brokers after the commitment letter has been signed back.
Conduct daily follow-up with brokers to answer questions and ensure all required documentation has been submitted, reviewed, and actioned.
Collect and review documentation supplied by client and broker to ensure authenticity and compliance with policies and guidelines, including Privacy, Anti-Money Laundering/Anti-Terrorist Financing, and Anti-Fraud Policy requirements.