Mortgage Loan Servicing & Processing Specialist
About The Position
Citizens Bank Minnesota is looking for a high performing Mortgage Loan Servicing & Processing Specialist who loves working with people and has great attention to detail to take care of clients. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. We are willing to accommodate the timeline for the right candidate to finish their education.
Requirements
- High school diploma or equivalent
- Computer and mathematical skills
- Oral and written communication skills
Nice To Haves
- Customer service experience beneficial but not required
- Loan processing experience beneficial but not required
- Banking experience beneficial but not required
- Experience with legal docs beneficial but not required
Responsibilities
- Ensure daily accurate reporting of Freddie Mac loans including payments, payoffs and new loans.
- Complete Freddie Mac monthly account reconciliation and monthly delinquency reporting.
- Prepares for and verifies the escrow analysis process for all loans and provides necessary documents to client monthly.
- Disburses payments from escrow accounts, in a timely matter, including homeowner’s insurance, flood insurance, property taxes, and PMI.
- Provide monthly private mortgage insurance reporting.
- Responsible for tracking all residential homeowners’ insurance (escrowed and non-escrowed) and tracking commercial escrowed policies.
- Scan and index documents into Synergy.
- Annually verify taxes on all properties are current.
- Assist the loan processing team with processing and closing loans for the sale into the secondary market, in-house portfolio loans and Home Equity Lines of Credit (HELOC) for the bank’s portfolio.
- Assist the loan processing team with consumer real estate mortgage renewals and HELOC extensions.
Benefits
- Health, dental, vision, life insurance, and disability
- Hospital Indemnity, critical Illness and accident plans
- 401K Plan
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
