Mortgage Loan Processor I

Merchants BankHastings, MN
$23 - $27Onsite

About The Position

Merchants Bank is seeking a Mortgage Loan Processor for an on-site position at any of their branch locations in MN or WI. The primary responsibilities include performing disclosure and processing help desk duties while providing excellent customer service. The role also involves assisting in obtaining required information for mortgage loan applicants, such as employment verification, deposits, appraisals, credit reports, title work, and insurance coverage. This position requires high attention to detail and the ability to perform various loan tasks to ensure mortgage loan application data and supporting documentation are complete, accurate, and compliant with lending and regulatory policies. The job emphasizes providing a superior customer service experience and submitting quality files for Underwriting within established time frames.

Requirements

  • Positive attitude
  • Able to multi-task
  • Work under deadlines
  • Able to work in a fast-paced environment
  • Strong communication skills
  • Personal computer skills
  • Good typing skills
  • Effective telephone and written communication skills
  • Strong organizational skills
  • Good team worker
  • Ability to work effectively and professionally in a team environment

Nice To Haves

  • Mortgage processing and disclosure experience preferred

Responsibilities

  • Perform Disclosure Desk duties and Processing Help Desk duties as assigned.
  • Have knowledge of TRID timing and disclosure and re-disclosure requirements.
  • Assist with obtaining required information for mortgage loan applicants regarding verification of employment and deposits, appraisals, credit reports, title work, required insurance coverage, and any other pertinent information necessary for the loan file.
  • Process and analyze documents received for mortgage loans. Load and categorize documents into the LOS.
  • Input required customer information into secondary market software system for continued follow-up.
  • Order services such as title, appraisal, flood, fraud.
  • Obtain and analyze homeowners’ insurance, flood insurance, condo insurance to ensure adequate coverage.
  • Prepare and submit loans to underwriting by gathering supporting documentation, verifying the information on the original application, and updating and resubmitting the loan based on verified documentation.
  • Interpret underwriting results and collect information required to clear contingencies for final approval.
  • Contact creditors for loan payoff figures for mortgage customers.
  • Review closing documents for mortgage loans prior to closing and confirm adequate communication has been made to ensure at close conditions are met.
  • Assist post-closing department with the follow-up on missing documentation when needed.
  • Review files with lenders on a regular basis and assist with pipeline management.
  • Arrange and coordinate loan closing with title companies, attorneys, loan officers and/or borrowers and mortgage loan closer.
  • Ability to calculate income from pay stubs and tax returns.
  • Have knowledge of related compliance regulations such as RESPA, Reg B, Fair Lending, HMDA, etc.
  • Analyze construction draws and required documentation.
  • Perform any other duties as requested by management to assist other departments, as necessary.
  • Serve as back up for other functions in the department.
  • Regular and dependable attendance is an essential function for this job.
  • Contribute to a positive working environment through words and actions.
  • Greet internal and external customers in a friendly and outgoing manner.
  • Learn and stay current on Secondary Market investor guidelines and in-house mortgage policies.
  • Complete compliance and product knowledge assignments in a timely manner.

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Vision insurance
  • Flexible spending accounts
  • 401(k)
  • ESOP retirement plans
  • Bonus plan
  • Paid time off
  • Tuition reimbursement
  • Variety of voluntary supplemental insurance options
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