Mortgage Loan Processing Assistant

LIBERTY FEDERAL CREDIT UNIONEvansville, IN
Onsite

About The Position

Liberty FCU, a full-service credit union, is currently seeking internal and external applications for a Mortgage Loan Processing Assistant. The successful applicant must possess excellent member service and organizational skills. Candidates must be available to work Saturdays on a rotating basis.

Requirements

  • Excellent member service skills
  • Excellent organizational skills
  • Working knowledge of the credit union’s data processing system, loan origination system, Word, and Excel software.

Responsibilities

  • Process mortgage loan files: Contact member within 24 hours of receiving the mortgage file to make an introduction and request supporting documents needed in addition to ensuring initial disclosures have been signed.
  • Request and collect supporting documentation from member.
  • Prepare letters of explanations for members.
  • Complete income calculation worksheet.
  • Assemble loan files in e-folder in order for submission to set-up.
  • Request supporting documentation from third parties as needed including ordering tax transcripts as required for loan files and obtaining verification of deposit, mortgage, employment, rent, installment and revolving debt.
  • Communicate with member regarding the status of their loan.
  • Field and answer incoming mortgage calls.
  • Update the loan origination system as verifications are received from the member and vendors.
  • Clear member facing underwriting conditions imposed by underwriters.
  • Maintain a working knowledge of all credit union mortgage products.
  • Develop a working knowledge of the credit union’s data processing system, loan origination system, Word, and Excel software.

Benefits

  • Paid Holidays
  • Paid Time Off (Vacation, Sick and Personal Days)
  • Medical, Dental and Vision Insurance
  • 401(k) retirement program with matching funds
  • Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
  • Tuition Reimbursement Program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service