Mortgage Loan Post-Closing Specialist

Peoples Bank and Trust • McPherson, KS

4d

About The Position

The Mortgage Loan Post-Closing Specialist completes the administrative tasks needed to book and fund new mortgage loans. The role is responsible for selling and delivering loans to multiple investors according to investor guidelines and completing other tasks necessary to close out the new loan process.

The specialist gathers and verifies required loan documentation, prepares documents for recording, follows up on outstanding post-closing items, maintains accurate transaction files and tracking systems, and communicates with customers and other parties to resolve issues. The role also packages and sells closed loans to approved investors in the secondary market, confirms investor eligibility and underwriting requirements, and tracks loan sales, margins, pricing, and profitability.

The position provides courteous service to loan and deposit customers in person, by phone, and by email, while following bank policies, procedures, compliance standards, and regulatory requirements.

Requirements

• High school diploma or equivalent.
• Full knowledge of loan services offered by Peoples Bank and Trust.
• Understanding of PBT policies and procedures related to mortgage loan services.
• Knowledge of reports required to maintain and track outstanding loans.
• Attention to detail.
• Strong written and verbal communication skills.
• Self-motivation and self-management.
• Ability to consistently follow through on tasks.
• Problem-solving ability.
• Organizational, analytical, and interpersonal skills.
• Customer relationship-building skills.
• Time-management skills.
• Computer literacy and ability to multitask.
• Ability to communicate clearly and speak effectively.
• Ability to hear average conversations in a professional office environment.
• Ability to type regularly and use hands to operate a mouse.
• Close, color, and peripheral vision, depth perception, and ability to adjust focus, with 20/20 vision with or without corrective lenses.
• Ability to occasionally lift or move up to 20 pounds unassisted, and to stand, sit, bend, kneel, squat, and walk for long periods.
• Ability to reason through varied situations under limited standardization.
• Strong numeric capabilities, including arithmetic using whole numbers and common fractions.
• Ability to read, analyze, and interpret documents.
• Occasional additional hours outside regular bank service hours may be required to complete tasks.

Nice To Haves

• Two or more years of banking experience preferred.

Responsibilities

• Retrieve required documentation for newly closed loans from appropriate sources, as required by bank policy and loan regulations.
• Ensure required documentation is received, completed, and ready for loan funding.
• Enter new or updated loan document images and information into databases for tracking and reporting.
• Prepare and submit documents for recording with the appropriate county as needed.
• Monitor and confirm successful recording of documents such as deeds and mortgages.
• Follow up on outstanding documents and signatures after closing.
• Maintain accurate transaction files and update internal databases and tracking systems.
• Communicate with clients, lenders, real estate agents, and internal staff to resolve post-closing issues.
• Adhere to compliance standards and regulatory requirements.
• Package and sell closed mortgage loans to approved investors in the secondary market.
• Ensure loans meet investor eligibility and underwriting requirements.
• Prepare and submit investor delivery data, collateral documents, and shipping information.
• Maintain records and systems to track loan sales, margins, pricing, and profitability.
• Demonstrate commitment to PBT’s customer service philosophy and provide courteous service to loan and deposit customers in person, over the phone, and by email.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED