Mortgage Loan Portfolio Ops Specialist, South Bend, IN
About The Position
Responsible for the management, monitoring, and overall performance of Mortgage Lending Portfolio Products. This role leads the development and operational implementation of new portfolio loan programs, ensuring regulatory compliance, and managing vendor relationships. It oversees the management of portfolio mortgage loans kept on the bank’s balance sheet, ensuring optimal performance and risk management. The specialist ensures overall compliance with mortgage regulations related to Portfolio loan products and leads the development and continual refinement of mortgage products aimed at high-net-worth individuals and LMI buyers using creative financing structures. This position works closely with Sales, Credit, and Operations teams to streamline processes for complex transactions and provide training as needed on portfolio mortgage lending practices. It also coordinates the integration of stacked down payment assistance programs into the loan process, ensuring seamless customer experiences for LMI buyers. The role identifies opportunities to automate and streamline loan processing, underwriting, and approval for portfolio mortgage products, handles exception items, and resolves complex issues. The specialist is responsible for completing all compliance training related to the position and must understand all applicable laws and regulations that apply to the position and comply with the requirements. Performs all other duties as assigned.
Requirements
- Strong leadership, organizational, and communication skills.
- Ability to work cross-functionally and collaborate with multiple departments and external partners.
- Readily embraces change.
- Familiarity with mortgage lending technologies, including loan origination systems such as Encompass.
- Good PC skills – proficiency in Microsoft Word and Excel essential.
Nice To Haves
- Minimum of three (3) years’ experience leading cross-functional teams to achieve organizational goals, overseeing operations, and overseeing daily operations preferred.
- Experience in mortgage lending, with a focus on portfolio products and/or non-traditional mortgage structures, preferred.
- Understanding of regulatory requirements, especially those related to Fannie Mae, down payment assistance programs, and portfolio loans preferred.
Responsibilities
- Leads the development and operational implementation of new portfolio loan programs, ensuring regulatory compliance, and managing vendor relationships.
- Oversees the management of portfolio mortgage loans kept on the bank’s balance sheet, ensuring optimal performance and risk management.
- Ensures overall compliance with mortgage regulations related to Portfolio loan products.
- Leads the development and continual refinement of mortgage products aimed at high-net-worth individuals and LMI buyers using creative financing structures.
- Works closely with Sales, Credit, and Operations teams to streamline processes for complex transactions and provide training as needed on portfolio mortgage lending practices.
- Coordinates the integration of stacked down payment assistance programs into the loan process, ensuring seamless customer experiences for LMI buyers.
- Identifies opportunities to automate and streamline loan processing, underwriting, and approval for portfolio mortgage products.
- Handles exception items and resolves complex issues.
- Responsible for the completion of all compliance training related to the position.
- Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
- Performs all other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
