Mortgage Loan Originator

KEMBA Financial Credit Union•Columbus, OH

21h•Hybrid

About The Position

The Mortgage Loan Originator is a results-driven position responsible for performing a broad variety of Member focused sales and service-related activities related to mortgage lending that helps enrich the financial lives of our member. This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates in person, by telephone and in writing.

Requirements

College degree or combination of equivalent education and experience preferred
Preferred minimum of one year or more experience in mortgage lending
Knowledge of lending products/regulations
Demonstrated sound lending judgment
Ability to work in a fast-paced environment
Ability to manage multiple tasks
Strong organizational skills and attention to detail
Must value a high degree of accuracy
Professional demeanor
Effective communication skills
Basic PC skills (Windows)
Basic math skills
Assertive problem-solving skills
Ability to work well independently or as part of a team

Responsibilities

Develops new and existing mortgage business
Actively promotes the Credit Union’s full line of products and financial services in person, over the phone and electronically
Prepares all loan papers to submit for approval to loan underwriters or mortgage processing vendor
Ensures that all loan procedures are followed and are within the policy guidelines
Maintains awareness in the field of credit granting regarding government agencies, regulation, data processing requirements and future development; keeps up to date on changes in the mortgage loan industry and legislation that would affect mortgage lendin
Works to maximize Member satisfaction by providing optimum service and handles difficult Member problems
Possesses a working knowledge of FNMA standards
Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA
Keeps abreast of changes to mortgage loans from mortgage processing vendors, acts as liaison between Members and mortgage processing vendor
Works with other mortgage lending institutions and title companies on behalf of Member
Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures
Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
On a self-direct basis, continues to improve individual level of competency through training and certification on established educational programs
Relates to others beyond giving and receiving instructions: Communicates with coworkers or peers without exhibiting behavioral extremes
Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
Responds appropriately to feedback
Performs other duties as required by management