Mortgage Loan Officer- Boston MA

TD•Boston, MA

About The Position

The Mortgage Loan Officer sells and originates residential mortgage loans to meet sales goals. The role takes residential mortgage loan applications and offers or negotiates mortgage terms. The officer works with prospective customers, including those referred by realtors, developers, attorneys, and other internal and external sources, to explain mortgage products and recommend options based on individual needs. The officer guides customers through applications, communicates processing expectations and decisions, and coordinates with underwriting, processing, realtors, closing agents, and other parties through closing. The position includes entering loan information into mortgage systems, preparing supporting documentation, submitting materials for underwriting and processing, and underwriting loans through point-of-sale systems within the officer’s authority. The officer develops knowledge of mortgage products, practices, policies, laws, and regulations through training and industry events, participates in homebuyer and broker events, recommends product or pricing changes, and supports successful audits and examinations. The role deals with complex mortgage needs. The position is based in Boston, Massachusetts, with 40 hours listed. Compensation information includes a stated pay detail of $15.00 per hour and a description of a pay range of $11.54 per hour depending on established local minimum wage, plus commission; actual pay may vary based on factors including skills, experience, and location.

Requirements

At least 2 years of mortgage origination experience.
Proven sales ability.
Developing knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
Maintains a high level of sales ability and negotiation skills.
Self-directed, with the ability to plan activities to achieve sales goals.
Strong time-management skills.
Excellent verbal and written communication skills.
PC skills, including the ability to learn mortgage origination and automated underwriting systems.
Bachelor’s degree or progressive work experience in addition to the stated experience.
Must be eligible for employment with a covered financial institution under Regulation Z standards.
Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act.
Satisfactory criminal background and credit report checks, and required applicant statements or certifications regarding government-agency findings.

Responsibilities

Meet with prospects identified directly or referred by realtors, developers, attorneys, and other referral sources.
Explain available mortgage products and services and recommend options based on the prospect’s needs.
Guide customers through the mortgage application process and explain required information and loan-process steps.
Ensure applications are accurate and include required information and supporting documentation.
Manage customers’ expectations regarding processing times and closing dates.
Sell and originate residential mortgage loans in accordance with company policies, procedures, and applicable legal and regulatory guidelines.
Generate referrals for mortgage sales opportunities and other company business-line products.
Develop a plan to achieve sales goals with assistance from sales management.
Enter loan information into the mortgage loan system so loans are accurately represented in the pipeline.
Create supporting files with documentation and information for underwriting, regulatory, and other purposes.
Send applications and required information to underwriting.
Underwrite loans using point-of-sale underwriting systems within the scope of authority.
Communicate loan decisions to customers and explain any additional information needed.
Submit application materials to processing, clear conditions, finalize loan commitments, and prepare loans for closing.
Communicate regularly with customers, underwriters, processors, realtors, closing agents, and others to keep applications on track.
Attend closings as needed.
Develop knowledge of industry practices, trends, company products and services, mortgage laws, regulations, and retail mortgage policies and procedures through learning, training, and seminars.
Participate in homebuyer seminars, home shows, broker meetings, and other home-financing workshops.
Recommend changes to products, programs, or pricing.
Help ensure TD Bank maintains successful audits and examinations.
Handle complex mortgage needs.