Mortgage Loan Officer - Inside Sales

Ent Credit Union•Apple Valley, MN

9h•Onsite

About The Position

Ent Credit Union and Wings Credit Union joined forces in January 2026, creating expanded opportunities and resources with a shared commitment to exceptional member service. Both organizations have a strong legacy of member satisfaction, operational excellence, financial stability, and community impact, recognized as best-in-class financial institutions and employers. The Inside Sales Mortgage Loan Officer reviews and originates mortgage loan applications, taking steps to protect the collateral assets of Wings Credit Union, and proactively solicits new residential mortgage loans while meeting established loan quality and production goals.

Requirements

3+ years of Mortgage Loan Origination experience required
Strong organizational skills and attention to detail.
Strong communicative skills; written and oral.
Possess successful sales skills and strategy.
Strong relationship building skills.
Working knowledge of computer software (Microsoft Excel; Word)
Required to obtain or possess a Mortgage Loan originator (MLO) unique qualifier (NMLS registration number).
Must have the ability to successfully completed all MLO Registry requirements, including passing background and credit checks and submitting to fingerprinting and to any other requirements of the rules enacted pursuant to the S.A.F.E. Act.

Nice To Haves

Bachelor's Degree preferred

Responsibilities

Reviews and originates mortgage loan applications via all channels; online, phone, in person.
Supports inquires and loan applications from our retail branches.
Responds to borrower inquiries and referrals.
Obtains required documentation from prospective borrowers to analyze applicant income, credit, assets & property.
Interviews prospective borrowers to understand their goals and align that with the best loan products to fit their needs.
Educates borrowers on the loan products, process, and what to expect.
Works with processing team to ensure that all required file documentation is complete and accurate.
Utilizes automated underwriting system (DU) as an underwriting tool to interpret and ensure loan files meet investor and Wings Financial lending requirements.
Responsible to know and understand all state specific lending requirements for those states that Wings Financial offers financing. Including attorney requirements and community property laws.
Skilled knowledge of products, policies, procedures & secondary market, and credit union guidelines.
Effectively communicates and coordinates with member, realtor, underwriter, processor and closer to ensure closing dates are met.
Engages in educational opportunities, reading professional publications and maintaining personal networks.
Meets or exceeds by achieving related individual/department/corporate goals.
Adheres to QC standards identified within the performance plan.
Ensures exceptional customer service by having a thorough knowledge of lending programs, policies, procedures along with investor and regulatory requirements.
Supports night, weekend & holiday coverage as needed.
Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.