Mortgage Loan Administrator

Security National Bank•Sioux Falls, SD

About The Position

We are searching for a skilled Mortgage Loan Administrator to join our team and provide crucial support to our lenders in managing loan origination responsibilities. The ideal candidate possesses a solid understanding of the mortgage industry, exceptional organizational skills, and a keen attention to detail. In this role, you will play a vital part in ensuring the smooth and efficient processing of loan applications, while also providing technical support for our loan origination system. You will work closely with our lending team, ensuring timely and accurate document preparation, tracking loan statuses, and troubleshooting any issues that arise throughout the loan process. Details Matter. We are looking for a self-driven individual who possesses strong communication skills, a proactive mindset, and the ability to handle multiple tasks effectively, as these are key to success in this role. If this sounds like you, apply today and take the next step in your career with us!

Requirements

Strong analytical and problem resolution skills.
Excellent attention to detail, strong understanding of mortgage, account balancing, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, self-motivation, strong oral and written communication skills.
2+ years recent Mortgage/Real Estate experience
Accuracy and meticulous attention to detail required
Excellent oral, written, and interpersonal communication skills
Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
Team-oriented and the ability to work collaboratively across all levels of the organization
Service-oriented, polite, and respectful
Advanced problem-solving and analytical skills
Ability to take direction and instruction and follow through independently until project completion

Responsibilities

Provide support in the collection and preparation of loan applications with supporting documentation.
Run credit reports and review all documentation.
Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the lender.
Maintain customer and referral partner contact to ensure follow-up of loan application and answer basic customer inquiries while providing quality customer service.
Ensures legal/regulatory procedures are followed and compliance practices meet all standards.
Support workflow automation, compliance, operational efficiencies, pipeline management, help desk and training.
Create and maintain a report library and build custom reports as necessary.
Assist with maintaining loan templates, fee templates, forms and custom documents.
Maintain knowledge of business rules for data entry, workflow progression and regulatory compliance.