Mortgage Development Officer - Tulsa

Truity Credit Union•Bartlesville, OK

12d•Onsite

About The Position

This position assists Credit Union members with mortgage loan products and proactively solicits mortgage business from realtors, relocation specialists, key community partners and members. The role involves actively listening to and responding to member inquiries, recommending mortgage loan products, and taking applications. A key aspect of the role is to proactively elevate mortgage business volume by building rapport with key community leaders and real estate professionals, employing systems for follow-up and process management, and serving members in a manner that encourages repeat business and referrals. The position also requires annual registration with NMLS, completion of compliance training, and collaboration with management to identify trends and improvements. The Mortgage Development Officer will work with departmental personnel to ensure effective processing and closing of mortgage applications generated through business development activities.

Requirements

Knowledge of Mortgage Lending functions including policies, practices, and standards.
Knowledge of modern office equipment.
Knowledge of Credit Union operations, procedures, products, services, philosophies, practices, and systems.
Knowledge of technology and various software programs.
Ability to read and interpret a variety of instructions furnished in written, oral, diagram, and schedule form.
Ability to organize and prioritize in order to meet deadlines.
Ability to write reports and correspondence and to speak effectively before members and employees.
Ability to solve practical problems and deal with variables in situations.
Ability to self-direct with the initiative and drive necessary to activate a project from conception through completion.
Ability to solicit business that results in increased volumes.
Skill in interpersonal and human relations.
Skill in making effective and timely decisions.
Skill in typing and personal computer.
Experience with Federal Housing Authority FHA, Veterans Affairs VA, and Freddie Mac, construction loans, bridge loans and reverse mortgage loans.
Incumbents are required to maintain their registration active, and current, with the National Mortgage Licensing System throughout their employment.
Regular attendance and timeliness are essential functions of this position.
While performing this job, the employee is regularly required to sit or stand for a significant period of time and perform functions that require manual dexterity.
The employee must occasionally reach above or below normal body position, stoop or bend, and carry, lift or move objects weighing up to 25 pounds.
A normal range of hearing, vision, and speech are required to effectively work with co-employees and members.
Follows regulatory and policy compliance requirements, which include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags and other compliance related Policies.
This position also requires maintaining confidentiality with regard to non-public information about our members and the Credit Union.
This position requires registration on an annual basis with the NMLS registry.

Nice To Haves

Pursue opportunities for professional growth and development through training, education and self-study.

Responsibilities

Actively listen and respond to member inquiries, suggestions, requests, and concerns.
Recommend mortgage loan products to members and take applications.
Proactively elevate mortgage business volume in the market by building rapport with key community leaders and real estate professionals; by employing systems for follow-up and process management; and by serving members in a manner that prompts them to promote and repeat business.
Aggressively increase the volume by building rapport with key corporate and real estate professionals; by employing systems for follow-up and process management; and by serving members in a manner that prompts them to promote and repeat business.
Successfully register with NMLS annually.
Successfully complete all applicable compliance training and testing.
Work with VP, Mortgage Sales & Development and Assistant Manager, Sales and Development to identify trends, product enhancements and process improvements in order to capture a greater share of the business.
Work with departmental personnel to ensure mortgage applications generated through business development activities are processed and closed effectively.
Perform other duties and responsibilities as assigned.