Mortgage Community Development Loan Officer

Citizens Bank and Trust Company•Shreveport, LA

8d•Hybrid

About The Position

Citizens Bank and Trust Company of Vivian, LA is the oldest, locally owned community bank in Caddo and Bossier parishes. We’ve been serving our customers for over 55 years. CB&T is committed to personal service. We mean it when we say “Your business is personal to us.” We are seeking enthusiastic, hardworking individuals who are customer-service minded and willing to go the extra mile for our customers.

Requirements

Credit checks and background checks required for employment.

Responsibilities

Originate compliant mortgage loans with a focus on, but not limited to, LMI and majority-minority census tracts
Advise customers on mortgage loans that are appropriate for their individual financial circumstances
Gather all information necessary for documentation, analysis, disclosure and underwriting loan applications
Ensure loans in process are moving through the pipeline by regularly reviewing pipeline, communicating with borrowers and processors on additional items needed, interacting with title companies, realtors, attorneys, etc.
Responsible for knowing and complying with all Federal, State and investor regulations, requirements, and bank policies
Maintain high standards of client satisfaction and quality, and ensure sales/originator systems and workflows are efficiently controlled
Manage client referrals to ensure all new customers are introduced to local branches and other appropriate business lines.
Develop and maintain strategic relationships with community partners
Attend affordable homeownership programs and services educational seminars, trainings, and workshops.
Track and report out on all community development activities (date, event/training, targeted market reached, number of attendees, evaluation, memos, notes, etc.)
Represent CB&T at community focused events and meetings
Maintain list of key strategic community partners.
Conduct financial wellness, homebuyer education workshops, and homeownership seminars with local community and affordable housing partners
Coordinate and staff CB&T Sponsored, community and partner events and activities for the market area of Caddo Parish and Bossier Parish (such as nonprofit events, housing fairs, community event vendor booths, etc.)
Attend CB&T Community Development training opportunities