Mortgage Department Manager

First Guaranty Bank•Hammond, LA

About The Position

The Mortgage Department Manager is responsible for leading and overseeing all mortgage lending operations for First Guaranty Bank. This role drives mortgage production, ensures operational efficiency, and maintains compliance with all regulatory and bank requirements. The position plays a key role in developing business, strengthening community partnerships, and supporting the bank’s overall growth strategy. This is a leadership position with responsibility for team performance, process improvement, and the successful execution of mortgage lending initiatives across the bank’s footprint.

Requirements

5+ years of mortgage lending experience
Prior leadership or supervisory experience preferred
Strong knowledge of mortgage operations, processes, and regulatory requirements
Demonstrated ability to develop business and build professional relationships
Strong organizational, time management, and multitasking skills in a fast-paced environment
Proficiency in Microsoft Office Suite
Ability to quickly learn and adapt to new systems and technologies

Nice To Haves

Prior leadership or supervisory experience preferred

Responsibilities

Drive mortgage business development across First Guaranty Bank’s market areas through strategic outreach and relationship building
Develop targeted mortgage lending opportunities for employees of major employers within the bank’s footprint
Build and maintain strong referral networks, including relationships with builders and realtors
Oversee daily mortgage lending operations to ensure efficiency, accuracy, and timely loan processing and closing
Develop, review, and enhance policies, procedures, and operational workflows related to mortgage lending
Identify opportunities to improve processes and implement solutions to increase efficiency and effectiveness
Manage departmental budget, including staffing levels and overall personnel expenses
Plan, prioritize, and coordinate departmental activities, ensuring alignment with other functional areas
Monitor pipeline performance and track progress of mortgage-related initiatives and projects
Lead, coach, and develop team members, including hiring, performance evaluations, promotions, and compensation recommendations
Serve as a liaison between the Mortgage Department and other departments to ensure effective communication and collaboration
Ensure compliance with BSA/AML regulations and all other applicable bank policies and procedures
Perform other duties and responsibilities as assigned