Mortgage Closing Manager

Sunflower Bank NA•Dallas, TX

7h•$90,000 - $100,000•Onsite

About The Position

Sunflower Bank, N.A. is experiencing great growth and is looking for an energetic, highly motivated individual to fill the position of a full-time Mortgage Closing Manager at their Dallas, TX location. The Mortgage Closing Manager manages and leads a team of Mortgage Closers who ensure that the closing function is an efficient, accurate, and supportive part of the overall loan process necessary to assist Guardian Mortgage customers with a smooth, timely, and compliant closing for their homes. The individual should have a sincere desire to collaborate with colleagues and mortgage origination teams in an environment of mutual respect and high performance. Candidates should be resourceful, have a good sense of humor, low ego, a growth mindset, desire to support a successful department, and the confidence to communicate directly with Mortgage Operations Leaders, Loan Officers, and Sales Leadership when needed.

Requirements

Must possess knowledge of FHA, VA and Conventional Loan Programs as well as RESPA.
Must possess excellent interpersonal, verbal and written communication skills.
Must possess professional and leadership qualities.
Must possess ability to multi-task.
Must possess ability to maintain confidentiality.
Must be proficient in Microsoft Office Suite.

Responsibilities

Manage daily activities and workload of the Closing Department, which includes post closers and closing assistants.
Ensure all loans get to closing table without delay and provide highest quality of service to all customers, both internal and external.
Maintain agreed upon Service Level Agreements (SLAs) and other commitment to communication and loan stakeholder partnership for closing team and department.
Ensure accurate Closing Disclosures (CDs) are provided to applicants, title contacts, and internal colleagues.
Address any necessary closing and funding questions, processes, and procedures requested from colleagues and third parties (including title service providers).
Communicate changes in company policies, procedures, and commitments.
Produce, collect, and organize closing documents for each closing file. Review each closing file to verify documents are present, accurate, properly calculated, compliant, and sufficiently complete for closing.
Ensure closing conditions are met.
Collaboration with Post Closing department to review and clear any closing and funding related investor conditions to ensure timely investor purchase and loan delivery.
Work with other divisions, executives, and business partners (e.g., title company, etc.) to schedule loan closings in a timely, accurate, and compliant manner. Inform Mortgage Loan Originators of any funding conditions expected prior to funding.
Use a variety of computer programs and applications for document productions, organization, research, communications, and other assorted tasks.
Meet deadlines for closing, verification, expiring locks, etc.
Meet rules, obligations, and timelines to comply with company policy, contracts, investor guidelines, lending programs, and state and federal law and regulations.