Mortgage Branch Manager (Licnsd Ac) (Pulte Mortgage)

PulteGroup•Albuquerque, NM

6d•Onsite

About The Position

Provides local Pulte Mortgage leadership, managing all aspects of divisional mortgage operations while effectively partnering with the homebuilder and fulfillment center to achieve targeted capture, service & revenue goals. This position is 100% in-person in Albuquerque, NM.

Requirements

Minimum high school diploma or equivalent.
Minimum of 5-7 years of related mortgage experience.
Valid Driver's License because driving is an essential function of this position.
Leadership experience preferred.
Excellent oral and written communication skills, strong computer proficiency in Microsoft Office programs.
All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies.
Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.
All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.
This position is subject to the CFPB Loan Originator Compensation Rule.

Nice To Haves

College degree preferred.

Responsibilities

Responsible for training builder sales professionals on the benefits of Pulte Mortgage, selling the value of PMC, overcoming objections, in addition to ensuring the effective use of the expanded customer inquiry tools, online application process and post-application tools for tracking customer status
Responsible for recruiting, on-boarding, training, and development of local PMC staff
Responsible for capturing every possible loan application for Pulte Mortgage at point of sale (capture)
Actively participate with the builder in homebuyer and realtor events designed to generate community interest (ex: grand openings)
In coordination with local builder & PMC fulfillment teams, responsible for driving and achieving outstanding (PMC) buyer experience scores
In coordination with PMC fulfilment center and local Builder team, daily responsibility for achieving outstanding "close on time" percentages
Attend all community and leadership meetings as a member of the division senior operating team
Partner with fulfillment center to manage the integrity of the division's PMC backlog and communicate status and risk with division sales & management team
Responsible for subdivision approvals
Responsible for detailed reporting covering all aspects of branch operations
Maintains profit motive, responsible for branch financial performance
Responsible for attaining required mortgage licenses
Responsible for assigned communities and has direct customer interaction
Ensures appropriate staffing to meet department needs
Utilizes recruiting and selection tools/processes to build organizational talent
Delegates work according to employee’s abilities and skills
Evaluates employee’s performance and plans for compensation actions in accordance with that performance
Provides developmental opportunities through identification of internal and external training opportunities
Creates opportunities for employee growth
Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)