Moroccan Arabic Interpreter

LanguageLine Solutions
$1 - $1Remote

About The Position

LanguageLine Solutions is hiring a Moroccan Arabic Interpreter to work from home. This role involves interpreting conversations between Moroccan Arabic and English speakers across various industries, including healthcare, 911, first responders, education, government agencies, and business. The company provides industry-leading training, opportunities for advancement, and operates in a certified ASTM and ISO environment. Interpreters are supported by Senior Language Specialists and Help Desks. LanguageLine Solutions is committed to a world without language and cultural barriers and is a certified Great Place to Work and a top work-from-home employer.

Requirements

  • Fluency in Moroccan Arabic and English and skilled in the associated cultural dynamics.
  • Ability to provide cultural competency and assess regional and accent differences.
  • Excellent listening, retention, and note-taking skills.
  • Ability to concentrate, stay detached, remain neutral and objective.
  • Ability to remain on calls that involve sensitive subjects.
  • Must be at least 18 years of age.
  • Legally authorized to work in the United States.
  • Work authorization that does not require future sponsorship of a visa.
  • High school diploma or equivalent.
  • Ability to operate a keyboard and mouse and remain in a stationary position for the majority of the workday.
  • Ability to operate company provided software and systems.
  • Sufficient manual dexterity to type or write.
  • Able to lift up to 26 lbs.
  • Dedicated personal device for business purposes.
  • Desktop / Laptop Computers with Windows, MacOS, or ChromeOS, or Tablets (iPadOS or Android), or Smartphones (iOS or Android).
  • High speed Internet connection (download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, Ping value of no more than 300 ms, Jitter value of no more than 30 ms).
  • Must have access to a quiet space free from background noise or distraction.
  • May be exposed to moderate noise levels.

Nice To Haves

  • Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
  • Ability to read and write the requested languages - highly preferred.
  • Translators and other skilled linguists are encouraged to apply.

Responsibilities

  • Handle calls on demand and render the meaning of conversations between Moroccan Arabic and English speakers.
  • Break communication barriers in industries such as Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
  • Process information quickly and concisely.
  • Recognize sensitive cultural differences.
  • Be professional and courteous at all times.
  • Use appropriate terminology and understand common industry procedures and practices.
  • Translate verbally (not written translation).
  • Ensure a quiet & secure home-office environment.
  • Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
  • Render correct concepts and meanings according to interpretation protocol, avoiding omissions or additions.
  • Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
  • Maintain a professional demeanor throughout interpreting sessions.
  • Remain calm during interpreting sessions, especially in emergency situations.
  • Maintain punctuality and availability during work hours.
  • Follow client instructions and protocol to ensure client expectations are met.
  • Understand protocol and terminology for various industries.
  • Demonstrate commitment to cultural sensitivity and working in a diverse environment.
  • Provide the required company standards of service in a dynamic environment, which may involve highly emotional or stressful calls, extended periods without breaks, or high call volumes.

Benefits

  • Employee Referral Program.
  • Advancement opportunities within the organization.
  • Interpreter support.
  • An inclusive and diverse work environment.
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