About The Position

The Master Technician performs vehicle repair and maintenance in accordance with dealer and factory standards, building customer loyalty by developing trust and confidence in AutoNation’s care for vehicle safety and reliability. The role includes diagnosing issues, completing authorized repairs, conducting inspections, documenting work, and coordinating with service and parts teams. AutoNation offers factory training, OEM certification support, state-of-the-art tools, competitive compensation, and opportunities for career advancement.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as an automotive technician.
  • Automotive technical training, which varies based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, following dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools not inventoried by the Service Department as special tools.
  • Keep current with factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive loyalty.
  • Achieve targeted production and Customer Satisfaction Index measures.

Benefits

  • Competitive pay and benefits.
  • Paid training and OEM certification support.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
  • Opportunities for tech rate overrides and longevity bonus based on tenure and certification.
  • Career growth opportunities.
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