Monitoring & Utilization Intern

AmarokColumbia, SC
Onsite

About The Position

The Monitoring and Utilization Intern supports our Customer Service team with product adoption, data analysis, and operational reporting for regional client accounts. This hands-on internship provides direct exposure to product strategy, cross-functional operations, and executive reporting.

Requirements

  • Must live in/near Columbia, SC and be able to work on-site at our campus office.
  • 10–15 hours per week (we offer flexible scheduling around your class schedule).
  • Proficiency in data analysis, comfort learning internal database tools, and strong written/verbal communication.
  • Self-motivated, detail-oriented, and eager to learn.

Responsibilities

  • Track, organize, and analyze recurring system utilization data across key account segments.
  • Assist with root-cause investigations for security events, centralizing key evidence and documentation.
  • Deliver high-impact performance reports and insights to senior leadership.
  • Collaborate with internal teams to deploy strategies that drive customer engagement and product efficiency.
  • Support predictive forecasting for product metrics, cost modeling, and internal process improvements.

Benefits

  • Paid Internship
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