Monitoring Operator (Full Time Nights)

GardaWorld•Hamilton, ON

10d•Onsite

About The Position

ECAM Technologies, a division of GardaWorld, is seeking Monitoring Operators (Full Time Nights) to provide and deliver quality service to clients North America wide. This role is critical to the success and reputation of the company as it rapidly grows in the marketplace. The company operates 7 days a week, 365 days a year, including holidays. This position involves working 12-hour shifts while seated at a desk, monitoring CCTV cameras remotely to ensure client safety and security, conducting surveillance, maintaining accurate records of incidents, and collaborating with law enforcement agencies as needed.

Requirements

Flexibility in the days you are available, with availability to work nights, every other weekend, and stat holiday shifts (as needed).
Availability to work 7 shifts (84 hours) in a 2-week period.
Ability to work 12 hour shifts, while seated at a desk.
High attention to detail, and ability to identify potential security risks.
Ability to remain calm and composed in high-pressure situations.
Proficient in computer usage, including familiarity with software such as MS Office, Google Chrome, and other basic computer programs.
Sound communication skills, both oral and written in English, are necessary.
A post-secondary education or equivalent experience, in any field.
Quality references that will vouch for your work, attitude, and attendance.
Ability to provide a clear criminal background check.

Nice To Haves

Experience in contacting emergency services, such as police, ambulance, and fire is preferred, but not necessary.

Responsibilities

Remotely monitor CCTV cameras to ensure the safety and security of client premises.
Conduct surveillance to detect and prevent theft, vandalism, or other illegal activities.
Maintain accurate records of incidents in internal software programs and report any suspicious behavior to appropriate authorities.
Collaborate with law enforcement agencies as needed.

Benefits

Competitive starting wage of $20.00/Hour.
Regular and competitive, merit-based increases.
Performance based quarterly incentives.
Full training on all duties, responsibilities, and procedures, with ongoing support.
Monthly performance feedback and training, to ensure ongoing success.
Career advancement opportunities.
Call-in bonuses for extra or short notice shifts.
Extended health benefits, upon completion of probationary period, which include: Extended health care, Dental care, Disability insurance, Life insurance.
Employee Assistance Program.
24/7 access to on-site, employee gym.
Monitored on-site parking.
The opportunity to work with new and quickly evolving technologies, within the security industry.