Monitor

Centerstone•East Alton, IL

2d•$14 - $19•Onsite

About The Position

Provides monitoring services to residents in a 24-hour single room occupancy supported residential setting. The Monitor is responsible for ensuring the safety of the facility and its residents. The Monitor is also responsible for performing light cleaning duties. As part of Centerstone team-oriented philosophy, the Monitor is expected to actively participate in variety of cross-functional teams and performance improvement initiatives.

Requirements

Must be at least 21 years of age.
Effectively communicate via written, verbal, in person and virtual methods.
Knowledge of guidelines for confidentiality
Knowledge of applicable regulatory guidelines and codes, agency policies and procedures, and Federal and state laws pertaining to position
Skill in customer service techniques
Skill in establishing and maintaining interpersonal relationships with clients and staff
Skill in problem-solving
Skill in identifying and prioritizing job tasks
Skill in applying non-violent crisis intervention techniques and maintaining personal safety

Responsibilities

Ensures all doors in building are safe and secure at all times
Greets clients and visitors arriving at Theodoro Place. Ensures all visitors sign-in and are escorted at all times while in the building.
Provides verbal shift report at end of shift to incoming staff member to ensure communication of all relevant information (i.e. safety/alarm concerns, presence of visitors in building, changes in on-call staff/protocol, etc.).
Performs light cleaning duties as assigned by Team Leader or designee (i.e. mopping, vacuuming, dusting, emptying trash, wiping/disinfecting hard surfaces).
Presents relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services.
Identifies and reports all Critical Incidents according to Centerstone policy.
Demonstrates an ability to manage crisis situations, including danger to self and others, to ensure the safety and stabilization of clients and to make appropriate referrals/linkages when clinically indicated. Does not leave crisis situation until client is in a safe environment or crisis is resolved.
Provides a timely and helpful response to any client or colleague requesting assistance.
Reports any suspected violations of these rules and regulations as well as any actions that are believed to be unethical, illegal or that represent professional misconduct.
Utilizes supervisor, clinical on-call and Ethics Review team appropriately and when indicated/required
Attends and actively participates in appropriate or required staff meetings, whether program, organization-wide, or ad hoc. Utilizes meetings to offer creative solutions and promote client personal growth.
Meets monthly at a minimum for supervision with supervisor. Utilizes supervision to identify strategies/solutions to support client personal growth, meet client needs, organize time, set priorities, maximize productivity/service to clients and improve quality of services and documentation. Comes to supervision prepared to address performance and development goals.
Demonstrates basic knowledge, understanding and values of cultural, racial, and gender differences, and other issues related to mental health personal growth and substance use personal growth.
Recognizes the personal growth potential and needs of individuals with emotional disorders, mental illness, and/or addictive disorders or co-occurring disorders (e.g. developmental disabilities, physical disabilities, personality disorders, trauma, brain injury, etc.).
When requested by Centerstone, participates in community and/or Centerstone events to educate community members on issues of mental health, personal growth, and substance use, as well as the availability of prevention and personal growth resources.