Money Lab Intern

MSUFCU•East Lansing, MI

13d•Onsite

About The Position

The MSUFCU internship program is designed to support interns in developing career readiness competencies as defined by NACE. Throughout the internship program, interns will gain hands-on experience and enhance essential skills that prepare them for success and career growth. Interns will have the opportunity to develop competencies in career and self-development, communication, critical thinking, equity and inclusion, leadership, professionalism, teamwork, and technology. The Money Lab Intern represents the credit union through relatable, inclusive, and accessible financial education experiences for visitors of the Money Lab. This role focuses on creating engaging learning opportunities, delivering interactive financial education programs, and supporting community outreach efforts that promote lifelong financial well-being. Money Lab Interns help participants build financial knowledge, confidence, and healthy financial habits through hands-on activities, real-world examples, collaborative learning experiences, and age-appropriate educational strategies that support different learning styles. Through classroom visits, field trips, community events, and Money Lab programming, interns create welcoming environments that encourage curiosity, critical thinking, and informed financial decision-making among diverse audiences.

Requirements

High School Diploma or Equivalent required.
Experience in educating preferred
Actively pursuing associate or bachelor’s degree, preferably in business, education, or a field related to the job responsibilities
Ability to commute within surrounding communities
Ability to work weekends
Communicate
Navigate Change & Evolve
Solve Problems & Make Decisions
Plan, Prioritize, and Achieve
Collaborate
Understands Credit Union fundamentals and financial institution terminology, and how we serve members with this knowledge. Appropriately shares knowledge or information with others.
Waits for the right time to act or respond in each situation. Waits for events to occur and responds to situations positively, even in challenging times.
Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements.
Prioritizes and acts on the needs of members and employees. Sets the tone and establishes rapport. Acknowledges and clarifies while committing and providing guidance. Summarizes and closes the interaction positively.
Contributes to an environment in which all visitors feel a sense of belonging, valued for their differences, and empowered to participate and contribute freely.
Spots processes that need improving and can implement those changes.
Demonstrates knowledge of products, services, and relevant details offered or supported within position.
Thinks beyond the confines of traditional models to recognize opportunities and identify new and better processes. Encourages experimentation and accepts failure as a driver of innovation.
Uses formal, informal, and systematic methods to impart information onto others.

Responsibilities

Maintain and manage programs and projects with guidance from leadership
Research, evaluate, design, develop and compose accessible content for Money lab (games, videos, worksheets)
Recommend products and services, provide personalized financial education to enhance member experience, and achieve individual and department goals.
Engage with kids and field trips that visit the money lab.
Attend financial literacy and community events within local communities to promote Money Lab
Ensure accurate processing and procedures, maintaining operational integrity and a high standard of service
Engage with members and prospective members through community events to build relationships and grow the branch opportunities and field trips.
Participate in department meetings and professional development trainings and ensure all trainings are done according to credit union timelines given.
Help to maintain results and data from money lab visits and field trips
Seek professional development opportunities and maintain an understanding of financial trends impacting financial literacy content
Understand the Credit Union’s policies and procedures to ensure compliance and accountability for managing operational risks.
Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of the credit union operations.
Engage in branch, organizational and self-paced training to strengthen competencies within the role while building skills and abilities required for future growth and readiness.
Perform other duties as assigned