Monetary Risk Analyst

BOK Financial•Tulsa, OK

8d•Onsite

About The Position

The Monetary Risk Analyst position is primarily responsible for the timely resolution and clearing of assigned banking center suspense accounts (Teller Suspense, Teller Exchange, Currency Shipment, CDP, Provisional Credit, and Consumer Loan in Process), teller outage tracking, and charge-off accounts. Team collaboration is commonplace. Integrity is the foundation on which coworkers trust, build relationships, and build effective interpersonal relationships. We live the company values in everything we do. We act with honor and truthfulness. We are proud of the company's contributions to the organizations we serve. As a team, we are deeply connected with our communities, committed to social outreach, and volunteer and participate in worthy causes.

Requirements

Associate’s Degree in a business related field and 1-2 years of experience in a financial institution or accounting/reconciliation experience or equivalent combination of education and experience.
Working knowledge of all aspects of banking center teller and platform operations
Working knowledge of all banking center processes and procedures
Working knowledge of ATM reconciliation process
Basic knowledge of accounting principals
Strong PC and software application skills, including the ability to use Microsoft Word and Excel
Excellent customer service and interpersonal skills
Excellent verbal communications skills
Strong analytical and problem solving skills

Responsibilities

Identify abnormal or suspicious activities and report any irregular or inappropriate practices to the Manager.
Identify opportunities to improve operating procedures, and recommend solutions to the Monetary Risk Manager.
Research, reconcile, and clear banking center suspense entries within established Consumer and Finance division guidelines to reduce or eliminate exposure to losses.
Identify, document, and escalate negative trends to the Monetary Risk Manager.
Monitor general ledger suspense account activity while ensuring transactions are processed within BOKF policy and consumer management control guidelines.
Research unresolved teller differences to mitigate possible loss, minimize client impact and reduce employee turnover.
Track individual teller outage expenses, respond to management inquiries regarding progress on, or resolution of teller outages, and prepare monthly teller outage reports and ensures each branch’s report balances to the branch’s “Teller Differences” general ledger account.
Reconcile assigned BOKF imaged ATM deposits of cash and check.
Research and reconcile ATM deposit dispute claims in conjunction with Financial Crime Unit Bankcard Group.
Review and resolve all BOKF banking center account closing suspense outages and working with the banking center to resolve.
Process the payment or return of all banking center issued Official Checks and Money Orders.
Make decisions that require the review of GL and DDA entries to insure proper funding was received at the time of the issuance and that items are not counterfeit or have not been previously presented through image exchange.
Work with Accounting to insure Official Checks and Money Orders are cleared from Accounting’s reconcilement report.
Maintain and update department reporting functions regarding teller outages, audit exceptions, Canadian items, system corrections, etc. in order to reduce risk of loss to the bank.
Assist in various projects as assigned by supervisory and consumer management personnel.
Process charge-off accounts as assigned.
Assist management with the development of policy and procedure related to workflow.
Provide training support to new hires and other individuals on the team.