Momentum Senior Business Analyst

CGI•Fairfax, VA

1d•Hybrid

About The Position

CGI is actively seeking a senior business analyst motivated to grow their career in supporting Momentum proprietary software at a large federal agency as a team lead. Candidate will join a dynamic and growing team providing Functional Lead support for Software Upgrades and Operations and Maintenance (O&M) services to the client. Specific functions will include, but are not limited to, supporting project management activities, providing oversight of team members, supporting delivery operations, developing client relationships, and working with team members with a diverse set of experience levels and skillsets. This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable.

Requirements

5+ years of experience supporting Momentum ERP
Experience working directly with clients and ability to lead meetings
Proficiency in regular client engagement via email, Microsoft Teams, and phone conversations
Experience in project schedule creation and management in Microsoft Project
Issue resolution experience
Action Oriented
Critical/Analytical Thinking
Functional/Data Analysis
Teamwork Experience

Nice To Haves

Previous Project Management or Team Lead responsibilities

Responsibilities

Provide project management support as a functional team lead, developing project schedules, crafting deliverables, and supporting client objectives and mission.
Provide oversight into the day to day activities of a group of team leads supporting a large implementation project for a large federal agency.
Provide quality client support by answering questions, identifying possible solutions to issues, documenting resolutions, and communicating guidance to end users
Develop your knowledge of our client's industry, organization, and business objectives.
Understanding the business needs of our client, troubleshoot challenging solutions that include software issues, data issues, maintenance, and system configuration
Gather requirements (business, functional, and technical) using collaborative, face to face working sessions with the customers, stakeholders, and the development team
Perform business process analysis by reviewing current to be processes and mapping them to future state (“to be”) processes
Proactively bring issues and problems to the attention of the team; generating, proposing, and implementing innovative solutions to solve them.
Ensure the end to end solution is proven to deliver the required business results.
Drive adoption of the designed processes and solution use with stakeholders.