Molecular Diagnostics Software and Equipment Specialist

NeoGenomics Laboratories • Fort Myers, FL

7d • Onsite

About The Position

NeoGenomics is looking for a Molecular Software and Equipment Specialist for our lab in Fort Myers, FL who wants to continue to learn in order to allow our company to grow. The Molecular Software and Equipment Specialist plays a critical role in managing the life cycle of molecular software and equipment across three key facets: clinical operations, technical operations, and quality management. This role ensures optimal software and equipment performance by leading maintenance, troubleshooting, and enhancing utilization efficiencies. In technical operations, the focus is on validating, qualifying, and optimizing software and equipment performance, supporting system upgrades and automation systems, and ensuring seamless integration of new technologies. The Molecular Software and Equipment Specialist promotes adherence to safety protocols, monitors software and equipment performance, and ensures compliance with regulatory requirements, maintaining a high level of operational reliability and efficiency within the laboratory.

Requirements

• Bachelor’s degree in Scientific or Technical Discipline or equivalent work experience required
• 3 or more years of experience in a molecular laboratory, IT, or technical support role required
• Demonstrate familiarity with molecular laboratory software, equipment, and automation systems, especially Hamilton Robotics, qPCR instruments, and sequencing instruments
• Maintain a basic understanding of molecular laboratory and/or analytical techniques
• Understand CAP/CLIA and FDA (GCP or GLP as appropriate) requirements

Nice To Haves

• Master’s degree preferred
• Automation System Certified preferred
• Certification in Coding Language preferred

Responsibilities

• Lead the maintenance, troubleshooting, and performance optimization of molecular software and equipment, ensuring operational efficiency
• Manage the Molecular Equipment Log and cold storage systems to support equipment life-cycle management
• Collaborate with the molecular operations team, biomedical team, and external vendors to ensure timely resolution of software and equipment issues to minimize operational downtime
• Train operators on the proper utilization and maintenance of molecular software and equipment, ensuring smooth and efficient functionality throughout the laboratory
• Support the validation, implementation, IQOQPQ, and integration of new software and equipment and advanced technologies into existing workflows
• Assist the Molecular Technical Writer in creating and maintaining procedures and other relevant documentation to support laboratory operations changes and maintenance, including technical transfers, assay optimizations, and emerging compliance changes as they pertain to molecular software and equipment
• Evaluate the feasibility of new instruments and software and provide strategic recommendations for adoption
• Assist with automation system troubleshooting, maintenance, and optimization to drive continuous improvements
• Ensure compliance with safety standards and conduct regular audits and quality checks on software and equipment performance
• Maintain accurate records of equipment quality control activities and collaborate with the Molecular Quality Team to prepare for regulatory audits
• Act as the primary point of contact for software and equipment-related activities, ensuring accuracy through GDP verifications and facilitating MasterControl routing to maintain compliance with regulatory standards

Benefits

• Career coaches internally
• Many training opportunities to expand your knowledge base
• Highly competitive benefits with a variety of HMO and PPO options
• Company 401k match
• Employee Stock Purchase Program
• Tuition reimbursement
• Leadership development
• 16 days of paid time off plus holidays
• Wellness courses
• Highly engaged employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level