Mohs Scheduler - Patient Services - Providence, Swansea and Newport, RI

PhyNet Dermatology LLC (External) • Newport, RI

8h

About The Position

The Mohs Scheduler plays a pivotal role in supporting Mohs Surgeons by overseeing administrative tasks essential to patient scheduling, communication, and follow-up care. This position demands a detail-oriented professional with exceptional organizational and communication skills to ensure seamless coordination and delivery of patient care.

Requirements

• High school diploma or equivalent required
• A minimum of one year of administrative experience in a medical setting is required.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• some college coursework is preferred.
• Familiarity with Electronic Medical Records (EMR) systems, particularly EMA, is highly preferred.
• This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment.
• The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Responsibilities

• Conduct post-operative follow-up calls to assess patient recovery, addressing concerns such as pain, bleeding, or bandage-related issues.
• Coordinate and confirm surgical appointments, maintaining a surgical cancellation list for efficient scheduling adjustments.
• Organize and maintain accurate surgical paper charts (Mohs maps) on a weekly basis, ensuring all preparations are completed prior to surgeries.
• Prepare comprehensive documentation for surgical phone consultations and coordinate related communications.
• Monitor patients on anticoagulants, such as Coumadin, to ensure appropriate INR levels are maintained for surgical safety.
• Oversee the management of tasks within the Electronic Medical Assistant (EMA) system to streamline workflow.
• Serve as the liaison for intra-team communications, coordinating patient calls and scheduling within the Mohs department.
• Communicate with plastic surgeons regarding patient scheduling and follow-up appointments as needed.
• Maintain the Pathology Log, ensuring accurate documentation of follow-up actions, treatment plans, and prescription entries.
• Keep culture logs up to date in compliance with established protocols.
• Respond to voicemail messages for the Mohs department promptly and professionally.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED