Complex Scheduler (Dermatology and Mohs Surgery)

University of MN Physicians•Minneapolis, MN

3d•$22 - $31•Onsite

About The Position

The Dermatology Clinic provides a wide range of comprehensive services in treating various skin conditions medically, surgically and cosmetically. We diagnose and treat skin cancers, skin conditions such as psoriasis/rashes/acne and provide cosmetic treatments through a variety of lasers/fillers/facial peels/Botox. Our team of providers, nurses, support staff and other health care professionals work together providing patients with quality dermatologic services to achieve healthy skin for life. Our MOHS Surgery team of providers, nurses and support staff work together performing in office surgery for treatment of skin cancers and benign lesions. We work in collaboration with Facial/Plastics, as needed, to maximize surgery results.

Requirements

High school diploma or GED
Two years’ experience, in a healthcare setting/practice completing scheduling and registration of appointments, templating schedules in Epic and providing administrative medical support
Knowledge of basic medical terminology

Responsibilities

Responsible for scheduling and coordinating multiple services including but not but limited to appointments, imaging, labs, procedures, surgeries, and treatments
Collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete
Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments
Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered
Follows standard processes and workflows to ensure safety and reliability
Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers
Review and respond to patient messages sent to the Epic in-box or through MyChart