Mohs Medical Assistant - SouthPark Dermatology

Tryon Medical Partners•Charlotte, NC

About The Position

The Mohs Medical Assistant supports the Dermatology team at SouthPark in a full-time role, Monday through Friday, 8 a.m. to 5 p.m. The position performs clinical, administrative, and environmental/logistical duties, including assisting physicians with patient care and procedures, maintaining patient records, supporting clinic operations, and protecting the confidentiality and security of patients’ health information. Medical assistants must work within their scope of practice. Clinical duties include preparing patients and assisting with examinations, biopsies, Mohs surgery, other surgical procedures, and post-operative care; documenting visits; educating patients; communicating results and messages; performing approved clinical procedures; and helping coordinate appointments, referrals, medications, and laboratory work. Clerical duties include assembling, reviewing, updating, and transmitting medical records and obtaining necessary reports and information. Environmental and logistical duties include maintaining patient flow, preparing and cleaning rooms and equipment, managing supplies and biohazard waste, and completing required safety and equipment checks. The role may require work at different Tryon office locations as needed. The position requires a high school diploma or equivalent and completion of an accredited Medical Assisting program. At least one year of recent medical-assisting experience or documented completion of a medical-office externship is required. Dermatology, Mohs surgery, or other surgical-setting experience is preferred but not required.

Requirements

High school diploma or equivalent.
Completion of an accredited Medical Assisting program (CAAHEP or ABHES).
Maintain American Heart Association or American Red Cross BLS certification.
At least one year of recent experience working in a medical facility as a medical assistant, or documented evidence of completion of an externship in a medical office.
Complete the Hepatitis B Vaccine and Flu Vaccine form; vaccination records from a previous employer or a declination form may be submitted instead of vaccination.
Complete a TB test.
Knowledge or experience with EKGs, vital signs, venipuncture, capillary procedures, injections, EHR use, and serving customers in person and by phone.
Ability to walk, stand, sit, lift, reach, stoop, bend, push, and pull consistently; lift and support up to 35 pounds; concentrate on details; and use a computer for extended periods.
Adhere to the medical assistant scope of practice and protect patient health information, including confidentiality, authorized treatment access, and data security.

Nice To Haves

Medical Assistant certification is preferred.
Previous Medical Assistant experience in dermatology, Mohs surgery, or another surgical setting is strongly preferred but not required.
Previous knowledge of dermatology and skin-care treatment is preferred.

Responsibilities

Assist with patient examinations, biopsies, Mohs surgery, other surgical procedures, dressing changes, and suture removals.
Document examinations, findings, and treatment plans accurately for the provider.
Educate patients about treatment plans, expectations, and post-operative instructions, and relay pathology and laboratory results.
Respond to urgent and emergency situations as needed.
Escort and prepare patients for visits; obtain histories and vital signs; perform screenings and other preparation; and document information in patient charts.
Assist patients with walking, transfers, dressing, specimen collection, assistive devices, body mechanics, and home-care instruction.
Perform nursing procedures under the supervision of a physician or physician assistant and assist them in examination rooms.
Respond to patient-care telephone calls and messages, take messages, and provide feedback or answers as directed by the physician or advanced care provider.
Collect and process messages and information between patients, front-office staff, physicians, and physician assistants.
Administer medications through permitted routes other than intravenous administration, including injections.
Assist with minor surgery, including surgical tray setup, pre- and post-surgical care, dressing application, and suture removal.
Initiate laboratory procedures in accordance with OSHA guidelines and quality-control methods; perform CLIA-waived testing, capillary punctures, venipunctures, and specimen handling.
Initiate electrocardiography testing, including mounting.
Schedule appointments and referrals and follow up to ensure physician orders are completed.
Handle medication refills, lab reconciliation, medication forms and prior authorizations, and assigned Athena and other message boxes.
Work at different Tryon office locations as needed and perform other duties as assigned.
Assemble, review, update, and maintain patient health information and medical records; ensure records and related reports are available for appointments and forms are complete and properly filed.
Communicate with physicians and other healthcare professionals to clarify diagnoses or obtain information; obtain and send records and reports to support care delivery.
Send records to physicians involved in a patient’s care within one work day of chart completion and alert physicians when charts are incomplete or overdue.
Check schedules and organize patient flow.
Set up instruments and equipment according to department protocols; clean rooms, instruments, and equipment between visits; perform asepsis, sterilization, instrument wrapping, and autoclaving.
Clean sterilizers according to the maintenance schedule and maintain appropriate records.
Stock, order, sort, and store medical supplies; dispose of biohazard waste; and maintain required logs and checks, including refrigerator temperatures, emergency and expired medications, oxygen, and cold sterilization fluid changes.