Modern Workplace Automation Developer

CRC Group•Charlotte, NC

2d•Onsite

About The Position

The role is expected to reduce manual operational work through automation, standardization, reusable tooling, and measurable improvements in deployment speed, support efficiency, compliance, and user experience. The delivery model expects Agile delivery, user stories, acceptance criteria, sprint participation, backlog grooming, demos, and operational handoff.

Requirements

Five years of related experience.
Strong PowerShell scripting experience, including advanced functions, modules, error handling, logging, and secure credential handling.
Experience with Microsoft Graph API, REST APIs, JSON, OAuth/app registrations, and automation against Microsoft 365, Intune, Entra ID, and Windows 365 services.
Hands-on experience with Azure Automation, Azure Functions, Logic Apps, Power Automate, Power Apps, or similar workflow and automation services.
Familiarity with Git-based development practices, Azure DevOps or GitHub, work item management, pipelines, release controls, and documentation standards.
Understanding of endpoint management concepts including Autopilot, compliance policies, configuration profiles, security baselines, update rings, application packaging, and remediation scripts.
Experience supporting Windows 365 Cloud PC, AVD, or virtual desktop modernization initiatives, including image strategy, application inventory, migration planning, and user transition support.
Ability to translate operational pain points into reusable engineering solutions, documented standards, and measurable outcomes.

Nice To Haves

Knowledge of macOS management with Jamf Pro and Apple Business Manager is preferred.
Experience with Digital Employee Experience tooling, such as NexThink, for telemetry, proactive remediation, dashboards, and end-user experience improvement is preferred.

Responsibilities

Design, build, and maintain scripts, tools, workflows, and integrations that automate Modern Workplace operations, including endpoint management, application deployment, provisioning, remediation, reporting, and user self-service capabilities.
Develop integrations using Microsoft Graph, Intune, Entra ID, Windows 365, ServiceNow, Azure Automation, Power Platform, and related APIs to streamline operational processes and reduce manual work.
Develop and maintain automation for Intune policies, compliance baselines, configuration profiles, application packaging, Autopilot workflows, update rings, and device remediation actions across Windows and macOS environments.
Build proactive remediation, telemetry-driven alerting, and self-healing capabilities using tools such as NexThink, Intune remediation scripts, PowerShell, Azure Functions, Logic Apps, or other automation platforms.
Use Azure DevOps or GitHub for backlog management, source control, branching, pull requests, CI/CD pipelines, release documentation, and repeatable deployment of Modern Workplace solutions.
Create automated validation routines for OS updates, application deployments, Intune policy changes, W365 provisioning, and user experience checks before production rollout.
Contribute to AI-enabled workplace solutions, including Copilot agent governance, prompt/workflow automation, usage reporting, and controlled adoption of AI tools within the Modern Workplace environment.