Mobility Specialist

Aires•Pittsburgh, PA

5d•Hybrid

About The Position

An excellent career opportunity is currently available for a Mobility Specialist reporting to the Aires Pittsburgh, PA (Robinson Township) office. This exciting opportunity is in a high growth environment where you will utilize your significant experience in customer service to facilitate the end-to-end relocation process for corporate transferees and families.

Requirements

High School Diploma/GED required
1-2 years of relevant customer service experience providing service through the telephone and via email, preferably in the relocation industry

Nice To Haves

Associate’s or Bachelor’s degree preferred
Excellent customer service and administrative skills
Computer literacy with MS Office products, and ability to grasp proprietary software
Demonstrated ability to manage multiple competing tasks
Ability to follow policies and procedures
Can-do attitude
Genuine desire to help others
Team oriented mindset, with a strong sense of care and urgency
Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.

Responsibilities

Counsels transferees on policy benefits.
Coordinates household goods services and family services.
Counsels and assists transferees with expense submission.
Collaborates with internal teams to ensure services are delivered accurately and timely.
Participates in ongoing training initiatives to stay current on new systems and processes.