Mobility Manager

Forward Service • Town of Farmington, WI

1d • Remote

About The Position

In this role, you will help low-income families and individuals identify practical transportation solutions that support employment and childcare needs. As a Mobility Manager for WETAP, you will coordinate transportation services, provide individualized support and education, and build strong partnerships with employers, transportation providers, human service agencies, and other community organizations.

Requirements

• Reside in Wisconsin
• Associate degree with two years of work-related experience, or an equivalent combination of education and relevant experience
• Strong customer service, communication, organization, and time-management skills with the ability to coordinate multiple projects
• Ability to work one-on-one with individuals to identify barriers, explore options, and develop practical solutions while maintaining confidentiality
• Ability to build effective partnerships with businesses, transportation providers, human service agencies, and community organizations, and to deliver presentations or facilitate discussions
• Proficiency with Microsoft Office 365 and database systems, including accurate and efficient typing skills of at least 30 words per minute with 95% accuracy

Responsibilities

• Providing case management and individualized support to identify transportation solutions related to employment and childcare
• Coordinating vehicle repair, vehicle loan, and vehicle donation services, including eligibility, loan tracking, and repayment monitoring
• Conducting customer interviews, assessing available resources and job readiness, and helping individuals explore practical options that support personal, financial, and employment goals
• Providing transportation, budgeting, and financial literacy education and completing required participant data and Wisconsin Department of Transportation reporting
• Building partnerships with employers, transportation providers, human service agencies, and community organizations to strengthen and develop transportation solutions

Benefits

• Work from home if reside in Wisconsin and maintain acceptable performance
• 13 paid holidays, including Juneteenth & Indigenous People’s day
• Generous paid time off beginning at four weeks annually
• HMO & Dental
• 100% company-paid Vision, Life, and Disability Insurance
• Matching 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree