Mobile Van Technician FT

Discount Tire•Riverdale, IL

34d•$18 - $22•Onsite

About The Position

The Mobile Van Technician works under the supervision of the Sr Assistant Manager and drives to customer facilities to perform air checks, tire inspections, tread-depth measurements, and tire changes, rotations, and repairs. The technician is also responsible for keeping the mobile unit and its equipment in proper working order. The role requires local travel and providing timely, accurate service with exceptional customer care. Normal workdays are Monday through Friday, with normal hours of 6:00 a.m. to 4:00 p.m. Additional hours may be necessary. The listed pay range is $18–$22 per hour, based on experience.

Requirements

Valid driver’s license and clean driving record.
Ability to take Discount Tire training and obtain Service Coordinator certification at a minimum.
Ability to perform physical activities during scheduled shifts, including standing, walking, kneeling, bending, and lifting.
Medium dexterity in the hands to perform the listed duties.
Ability to understand written and verbal instructions, learn, read and comprehend labels and work orders, and read and understand numbers on tires.
Mechanical ability to operate standard and specialty tools and equipment used at a typical store location.
Ability to communicate across all levels of the store and clearly articulate ideas verbally.
Positive and friendly attitude; ability to motivate oneself and others.
Ability to work efficiently under pressure and meet deadlines accurately.
Treat others with respect and uphold company values.
Some high school education required.

Nice To Haves

High school diploma or GED preferred.
Additional college-level courses are beneficial.

Responsibilities

Drive to customer facilities to complete air checks, tire inspections, tread-depth measurements, and tire changes, rotations, and repairs.
Use appropriate tools, equipment, and processes to break the bead, remove tires from wheels, install new tires, and seat beads.
Rebuild TPMS sensors and install valve stems and new Tire Pressure Monitoring Sensors on wheels.
Inflate changed tires to the proper pressure indicated on the work order.
Balance completed tire assemblies before installing them on customer vehicles.
Repair eligible tire injuries according to tire repair best practices and verify repairs by dunking the repaired tire.
Torque serviced and non-serviced assemblies to manufacturer specifications as outlined on work orders.
Lift vehicles using hydraulic jacks or low platform lifts in preparation for service.
Pull and stage tires, wheels, and supplies near the equipment used by the service team.
Unload delivery trucks and put inventory away in storage racks, the mezzanine, or the designated special-order area.
Complete Tire Identification Number cards for all new tires sold to customers by Discount Tire.
Tell customers when their vehicle will be completed and confirm whether any other items are needed.
Complete work accurately and efficiently while providing exceptional customer service.
Maintain the mobile unit and equipment in proper working order.
Perform other duties as assigned.