Mobile Van Technician FT

Discount Tire•Wilsonville, OR

34d•$22 - $27•Onsite

About The Position

The Mobile Van Technician works under the supervision of the Sr Assistant Manager and drives to customer facilities to perform air checks, tire inspections, tread-depth measurements, and tire changes, rotations, and repairs. The technician is also responsible for maintaining the mobile unit and its equipment in proper working order. The role requires timely, accurate work and exceptional customer service. Normal workdays are Monday through Friday, with normal work hours of 6:00 a.m. to 4:00 p.m. Additional hours may be necessary, and local travel is required. Pay is $22–$27 per hour, based on experience.

Requirements

Ability to take Discount Tire training and obtain Service Coordinator certification at a minimum.
Valid driver’s license and clean driving record.
Ability to perform physical activities during scheduled shifts, including standing, walking, kneeling, bending, and lifting.
Medium dexterity in the hands to perform the duties described.
Ability to understand written and verbal instructions, learn, read and comprehend labels and work orders, and read and understand numbers on tires.
Mechanical capability to operate standard and specialty tools and equipment used at a typical store location.
Ability to communicate across all levels of the store and clearly articulate ideas verbally.
Positive and friendly attitude; ability to motivate oneself and others.
Ability to work efficiently under pressure and accurately meet deadlines.
Treat others with respect and uphold company values.
Some high school education required.

Nice To Haves

High school diploma or GED preferred.
Additional college-level courses are beneficial.

Responsibilities

Drive to customer facilities to complete air checks, tire inspections, tread-depth measurements, and tire changes, rotations, and repairs.
Use appropriate tools, equipment, and processes to break beads, remove tires from wheels, install new tires, and seat beads.
Rebuild TPMS sensors; install valve stems and new Tire Pressure Monitoring Sensors.
Inflate changed tires to the pressure specified on the work order.
Balance finished tire assemblies before installing them on customer vehicles.
Repair eligible tire injuries according to best practices and verify repairs by dunking the repaired tire.
Torque serviced and non-serviced assemblies to manufacturer specifications as outlined on the work order.
Lift vehicles using hydraulic jacks or low-platform lifts to prepare them for service.
Pull and stage inventory, including tires, wheels, and supplies, for the service team.
Unload delivery trucks and store inventory in ground-level racks, the mezzanine, or the designated special-order area.
Complete Tire Identification Number cards for all new tires sold to customers by Discount Tire.
Inform customers when their vehicles will be completed and validate whether any other items are needed.
Maintain the mobile unit and equipment in proper working order.
Complete work accurately and in a timely manner while providing exceptional customer service.
Perform other duties as assigned.