Mobile Unit Operator

Dynamic Workforce Solutions • Longview, TX

10d • $20 - $20 • Onsite

About The Position

The Mobile Unit Operator will provide Extreme Customer Service for the Mobile Workforce Services Unit. This role ensures customer flow follows designated workflows and initiates assignments accordingly. The operator is responsible for the quality assurance of specific customer activities.

Requirements

• CDL required.
• Must have a valid driver's license with a clean driving record, no preventable accidents in the last 3 years.
• Must have valid driver's license and adequate vehicle insurance coverage.

Responsibilities

• Complete and compile paperwork into a monthly report.
• Maintain a calm and professional mobile unit environment by providing information about the unit, current Workforce activities, and employment opportunities. Ensure all applicable brochures, postings, and notifications are up-to-date and displayed properly.
• Keep equipment in working order and report any failures promptly.
• Assist customers with Work in Texas (WIT) registration and employment applications, and help develop professional resumes.
• Provide backup coverage in other customer service areas, greeting visitors kindly, aiding new customers with preliminary guidance, and assisting existing customers with relevant information.
• Assist the Career Navigator with intake by collecting required documentation.
• Accurately document customer interactions through well-written case notes for job seekers.
• Schedule and communicate the activity of the mobile unit to internal and external customers.
• Initiate accurate industry sector assignments of career seekers based on their work experience, skills, and desired career development area, utilizing interviewing, coaching/training, labor market information, and recruiting techniques.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed