Mobile Service Technician

Ace Ford•Woodbury, NJ

8d•Hybrid

About The Position

Ace Motor Sales has proudly served the community for decades with a strong reputation for honesty, integrity, and personalized service. As a family-owned Ford dealership, we’re committed to adapting to the evolving needs of our customers! Offering convenient, on-the-go vehicle maintenance. Our mission is to deliver exceptional automotive care both in our shop and out in the field, and we’re looking for talented professionals to join us in making that happen. We’re seeking a dependable and customer-focused Mobile Automotive Service Technician to join our team. In this role, you’ll take our service expertise on the road providing high-quality vehicle maintenance and light repairs at customer homes, businesses, or other off-site locations. This is a great opportunity for an experienced technician who enjoys working independently while still being a key part of a supportive team.

Requirements

Minimum of 2 years of hands-on experience as an automotive service technician preferred
High school diploma or equivalent required
Familiarity with Ford vehicles and service procedures is a plus
Strong diagnostic and mechanical repair capabilities across multiple systems
Ability to make informed decisions and resolve issues independently in the field
Excellent interpersonal and communication skills with a customer-first approach
Comfortable using modern diagnostic software and mobile service platforms
Self-motivated, responsible, and detail-oriented with a passion for service
Valid driver’s license with a clean driving record required; must be comfortable operating a service vehicle

Responsibilities

Travel to customer locations using a fully-equipped service vehicle to perform on-site maintenance and light repairs.
Conduct routine services such as oil changes, tire rotations, brake inspections, battery replacements, and fluid services.
Utilize mobile diagnostic tools and equipment to assess and resolve vehicle issues.
Clearly communicate findings and recommendations to customers in a professional and friendly manner.
Maintain accurate records of all services performed, parts used, and customer interactions.
Ensure mobile service vehicle is stocked, clean, and organized at all times.
Coordinate with the main service team to schedule and plan daily mobile service routes.
Uphold dealership and manufacturer standards for quality, safety, and customer satisfaction.