Mobile Residential Counselor – Hamilton St.

PINE STREET INN INC•Boston, MA

10d•$22 - $25•Onsite

About The Position

The Mobile Residential Counselor will be assigned on a nightly basis to the supportive housing locations with the greatest level of need for overnight staff due to health or behavioral challenges within the house. Mobile Residential Counselors are also a part of the on-call emergency response team, and as such will frequently be called to leave their assigned building to respond to a request for help elsewhere. The Mobile Residential Counselor will provide an awake night time presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Mobile Residential Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems themselves as possible and forwarding concerns on to appropriate staff. The Mobile Residential Counselor will assist with organizing and maintaining required resources and tools at each building. Occasional daytime availability will be required for trainings; court proceedings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life.

Requirements

High School diploma or GED
Valid MA driver’s license and access to a personal vehicle
Computer literacy: Outlook, Word and Excel
Excellent written communication skills
6+ months Experience working with people who have been homeless and/or 6+ months Experience working with people with substance use disorder and/or mental health challenges.
Ability to lift heavy objects (50lbs)
Ability to climb several flights of stairs repeatedly over a single shift
Ability to respond quickly to emergencies
Ability to walk up to one mile as necessary to access any property in any weather
Ability to access and travel between all PSI Supportive Housing locations

Nice To Haves

Bachelor’s degree
Bilingual English/Spanish
Knowledge of Crisis-Intervention Techniques
CPR/FA Certification
Experience in providing detailed documentation.
Experience working with people who have been homeless

Responsibilities

Provide an awake night time presence.
Conduct regular rounds throughout the building.
Be available to tenants as necessary.
Assist with regular daily tenant wellness checks.
Observe and uphold the rights of tenants.
Oversee occupancy agreement and house rule compliance.
Set limits when appropriate.
Provide crisis intervention as necessary.
Contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems themselves as possible and forwarding concerns on to appropriate staff.
Assist with organizing and maintaining required resources and tools at each building.
Respond to requests for help elsewhere as part of the on-call emergency response team.