ETRADE by Morgan Stanley Mobile Product Manager, AVP

Morgan Stanley•New York, NY

19d•$85,000 - $140,000•Onsite

About The Position

The Morgan Stanley mobile team is looking for a Product Management professional with experience bringing exceptional mobile experiences to market. This role supports the Morgan Stanley Wealth Management and ETRADE mobile applications within the Morgan Stanley Wealth Management - Digital Client Experience & Platforms department. You will be a vital part of a dynamic team responsible for modernizing and enhancing Morgan Stanley’s retail mobile apps, with specific focus on polishing core experiences to drive engagement, expanding the mobile feature set to drive adoption, and keeping up with firm architecture standards. The ideal candidate should have experience creating product roadmaps, defining clear product requirements, and leading cross-functional agile teams through the delivery process. Experience with native mobile development, WCAG accessibility standards, responsive/adaptive web development, mobile analytics, client-centric design thinking, API architecture, and agile development methodology is strongly preferred. Successful candidates will also possess a strong working knowledge of the wealth management space; notably, competitor capabilities, industry trends, and customer needs.

Requirements

5-8 years of experience in digital product management, with strong knowledge of client-facing mobile, web, and API-based digital experiences
Knowledge of financial products is required
Superior analytical, interpersonal, communication (written, verbal, and technical), presentation, negotiation, and problem-solving skills
Experience managing the definition and execution of projects (conceptualization, requirements, design, development, testing, and implementation)
Ability to work with cross-functional teams to effectively manage business objectives
Experience with Agile development methodologies preferred
Self-motivated, detailed-oriented, team player, and organized
Efficient at managing multiple projects and initiatives concurrently under deadline constraints
BA/BS in business, marketing, computer science, or related field

Nice To Haves

Experience with native mobile development
WCAG accessibility standards
Responsive/adaptive web development
Mobile analytics
Client-centric design thinking
API architecture
Agile development methodology

Responsibilities

Product owner for a full stack agile team responsible for definition and delivery of mobile application enhancements
Drive the pace and quality of new features and capabilities
Lead cross-functional native delivery teams by producing detailed epics/stories, maintaining a prioritized product backlog, partnering with User Experience on design, gathering Legal/Compliance team feedback, signing off on delivered work, and ensuring smooth product launches
Conduct hands-on functional testing and validation of business requirements in conjunction with Quality Assurance teams
Lead native and responsive web requirement grooming/planning sessions to ensure that development schedules, design criteria, costs, and technical specifications meet the defined business need
Work closely with other Morgan Stanley Product, Marketing, and Client Services teams to coordinate new feature launches and rollouts
Monitor qualitative and quantitative feedback channels following releases to identify and triage potential issues
Create project documentation (presentations, migration plans, communication plans) to share formal updates with business and technology leaders
Keep in tune with wealth management industry competitor activity and trends related to mobile
Work with research and analytics teams to develop key performance metrics, measure the impact of enhancements, and ensure decisions are rooted in data
Improve the accuracy and coverage of analytics tracking
Analyze user data and feedback to measure the effectiveness/competitiveness of our mobile offering as well as influence the roadmap
Contribute to the Morgan Stanley mobile roadmap, drawing input from industry/competitive analysis, data insights, user feedback analysis, general client understanding, and firm-wide goals/initiatives
Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features
Own backlog development and delivery, collaborating with partners in other Business Units, Marketing, User Experience, Client Services, Technology, and Quality Assurance teams to bring solutions to life
Contribute to business justification for key new features and funding requests, factoring in customer needs, quantitative business case projections, and the competitive landscape
Track and communicate progress on core mobile KPIs