Mobile Patrol Supervisor

A.S.P. Incorporated•Toronto, ON

13d•Onsite

About The Position

A.S.P. Incorporated, a security and customer service solutions provider with over 20 years of experience in Canada and a subsidiary of ICTS EUROPE, is seeking a Mobile Patrol Supervisor. The company has a significant presence in Ontario and Alberta, serving major airports and commercial/residential spaces. This role is ideal for individuals passionate about safety and security, who take pride in providing a safe and secure environment and excellent customer service with integrity, respect, and responsibility. A.S.P. is particularly interested in experienced police/military personnel for security specialist positions in City of Toronto Respite, Refugee, and Shelter locations, valuing the expertise of veterans and reservists and facilitating their transition to civilian life. A career with ASP can also equip experienced security guards with the skills needed for roles such as police officer, CBSA agent, or Correction officer. Applicants should be honest, confident, socially aware, responsible, and capable of assessing situations and reacting quickly. They need to be resilient, tenacious, and able to remain calm in challenging situations, with strong leadership, confidence, and communication skills, and the ability to work independently or as part of a team.

Requirements

1 year of Canadian Police or Canadian Armed forces experience
Graduate from a recognized community college in the field of law enforcement, security administration or related field, including justice studies, social service, mental health and/or healthcare
Minimum of three (3) years' experience within North American security industry and experience in a related security function
Minimum of two (2) years' experience within North American experience in a related security supervisory function
Must have G class Driver's License & a clean drivers abstract and be over 25 years old to qualify
Hands on experience with making or assisting arrests.
Eligible to work in Canada.
Strong communication and observation skills.
Ability to work in high stress environment.
Ability to make quick and informed decisions.
Licensed by the Province of Ontario as a registered Security Guard and must maintain the license for the duration of employment.
Smart Serve, De-Escalation, SCDT, Standard First Aid, CPR and AED certifications
Comprehensive knowledge of common security policies and various related Acts, Codes and legislation, including the Criminal Code, the Trespass to Property Act, the Fire Code and WHMIS

Nice To Haves

Mobile Security experience an asset

Responsibilities

Providing Security Guard Services at the City of Toronto Building, through operating Security Systems, monitoring and patrolling.
Monitoring and patrolling assigned areas, that includes responding to routine, emergency, and security & law enforcement calls.
Acting as an ambassador of the client site by providing customer service, responding to public inquiries, and performing guard tours along designated routes. Assist in the movement of visitors and staff.
Managing and leading a team of Security Specialists
Maintaining an open line of communication with the client and ASP Incorporated
Observing, investigating, and acting on possible breaches of security, fire and safety hazards, illegal entry, theft and malfunction or interruption of utilities and informing designated authorities in event of emergency
Documenting all security incidents into a clear, concise complete and accurate security incident report;
Activating fire alarm and safety systems and assisting in evacuation procedures. Escorting designated authorities, police, fire, ambulance personnel to emergency location.
Enforcement of the Trespass to Property act including physically removing individuals found trespassing or engaging in criminal acts on premises or the assigned property;
Access Control and screening unauthorized person and physically removing person found trespassing or engaging in criminal acts or breaching the policies. If required, legally arrest individuals and surrender same to Police as soon as possible.
Recording and maintaining logbook of daily activities, unusual or special occurrences and issuance of equipment to staff.
Performing duties such as open-up and lock-down procedures, bomb threat searches and security/life safety equipment inspections and testing
Performing emergency response duties in accordance with the Emergency Response Manual, including escorting designated authorities, police, fire, ambulance personnel to emergency locations
Receiving/recording complaints, conducting investigations, preparing incident reports, and conducting follow up investigations;
Liaising with Shelter Management to communicate any issues and challenges to site operations and reporting any health and safety concerns of fire and life safety concerns.