Mobile Patient Care Coordinator

Brigade Health•San Diego, CA
•Onsite

About The Position

Western Geriatrics and Neurology, as part of Brigade Health, is seeking a compassionate, organized, and detail-oriented Mobile Patient Care Coordinator to join their growing team. This role serves as the connection between patients, families, healthcare providers, and community partners to ensure timely and coordinated care. The ideal candidate enjoys helping others, thrives in a fast-paced environment, and takes pride in organization.

Requirements

  • High school diploma or GED required.
  • Strong communication and customer service skills.
  • Comfortable using computers, email, and electronic medical records.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • A proactive, team-oriented mindset with a passion for helping others.
  • Ability to accurately obtain and document patient vital signs.

Nice To Haves

  • Medical Assistant preferred but not required.
  • Healthcare experience desired.
  • Experience in healthcare, senior living, medical offices, medical assisting, patient care, or other service-focused environments is preferred.
  • Experience obtaining and documenting patient vital signs is strongly preferred.

Responsibilities

  • Serve as the primary point of contact for assigned patient population and care teams.
  • Coordinate patient care and follow-up services.
  • Manage incoming calls, emails, and patient inquiries.
  • Process provider orders, including medications, labs, imaging, referrals, and home health services.
  • Communicate care plan updates with patients, families, community staff, and healthcare partners.
  • Support medication reconciliation and escalate concerns to providers.
  • Assist with post-discharge outreach and ensure appropriate follow-up care is scheduled.
  • Identify urgent patient concerns and help coordinate timely interventions.
  • Maintain accurate documentation and patient records.
  • Support telehealth appointments and care coordination activities.
  • Obtain and document patient vital signs, including blood pressure, pulse, temperature, respiration rate, oxygen saturation, height, and weight, and communicate abnormal findings to the care team as appropriate.

Benefits

  • Meaningful work that positively impacts patients and families.
  • Supportive team environment.
  • Opportunity to grow within a healthcare organization.
  • Ongoing training and development.
  • A collaborative culture focused on compassion, accountability, and excellent patient care.
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