Mobile Maintenance Diesel Technician

Ryder•Jacksonville, FL

About The Position

Ryder is hiring a Master Level Mobile Maintenance Diesel Technician in Jacksonville, Florida. The technician performs advanced maintenance, diagnostics, and repairs on heavy-duty and medium-duty vehicles, while providing customer service and account management. The role includes preventive maintenance and work on vehicle systems such as brakes, air conditioning, electrical and charging systems, engines, fuel systems, tires, steering, suspension, and driveline components. The technician uses shop management systems, electronic documentation, diagnostic equipment, and maintenance records, and follows applicable safety, DOT, environmental, and corporate requirements. The role also includes mentoring Mobile Technician II and III employees and coordinating work schedules with customers. The job requires at least four years of experience in advanced mechanical repairs and diagnostics, a high school diploma or equivalent, and the ability to meet Ryder’s screening, physical, testing, and licensing requirements. The technician must obtain a CDL within six months after hire if not already held. Required Ryder training and qualifications are completed within specified periods after hire. Ryder advertises weekly pay, certification and quarterly bonuses, health benefits, paid time off, training, equipment, and other employee benefits. This is a safety-sensitive, DOT-regulated position.

Requirements

High school diploma or equivalent.
Four or more years of experience in advanced mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
Minimum tools required to perform job duties under Ryder’s Maintenance policy 2.02.
Pass a Ryder drug test, DOT physical, Ryder road test, background check, and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.
Ability to drive Ryder vehicles.
Ability to understand and adhere to company policies.
Hands-on mechanic, customer service, and account management skills.
Ability to complete repair orders using company-established systems.
Strong relationship management, verbal communication, and written communication skills.
Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
Ability to work independently and as part of a team, prioritize workload, and operate effectively in a fast-paced environment.
Self-driven, self-starting, and self-sufficient approach; ability to multitask; strong organization, time management, attention to detail, and follow-up practices.
Ability to operate shop computers and diagnostic test equipment proficiently at an advanced level.
Complete SBTIII training (SBT220) within 180 days.
Complete OEM online diagnostic scan tool software courses as required by the location’s fleet mix and instructor-led OEM courses as required within one year.
Complete Tire & Wheel safety training (TW220) within 90 days.
Become PM qualified (PM230 and PM298) within 90 days.
Become Brake Air qualified (BA220 and BA298) within 90 days.
Meet federal qualifications for brake mechanics and inspectors under FMCS 396.25.
Become Brake Hydraulic qualified (BH220 and BH298) within 90 days where appropriate.
Obtain A/C recycling and recovery certification (CF609) within 90 days.
Become A/C qualified (AC220 and AC298) within 180 days.
Complete HD electrical training (DR208) within 90 days.
Valid non-commercial Class E driver license, Class A CDL, and/or state driver’s license as required.
Must be able to obtain a CDL within six months after hire.
Must pass a Ryder drug test, DOT physical, Ryder road test, and Ryder background and motor vehicle checks, including prior-employer drug and alcohol verification for the last three years.
Able to take home an assigned mobile service truck, as applicable, and secure the vehicle and its contents (preferred).

Nice To Haves

Vocational or technical certification in a related field.
Ability to take home an assigned mobile service truck, as applicable, and secure the vehicle and its contents.

Responsibilities

Interact with customers and independently facilitate preventive maintenance, resolve repair issues, and discuss repair estimates.
Coordinate work schedules as required by customers.
Road test vehicles to identify causes of complaints, verify repair quality, and support customer satisfaction.
Perform preventive maintenance and repairs on heavy-duty and medium-duty vehicles and their systems, including air conditioning and heating, air and hydraulic brakes, liftgates and cargo-handling equipment, charging and cranking systems, clutches, cooling systems, lighting and electrical accessories, drive axles, drivelines, engines, fuel systems, steering, suspension, tires, wheels, and vehicle coupling systems.
Perform preventive maintenance inspections and related services, including lubrication, tire and brake checks, battery checks, under-vehicle inspections, and initial fault-code identification.
Use shop management system functions and electronic documentation.
Perform work in accordance with federal, state, local, DOT, safety, environmental, and corporate compliance guidelines.
Use internal and external maintenance documents and maintain service, safety, and environmental records required by company policy and applicable regulations.
Meet company maintenance measurements related to inspections and the performance of preventive maintenance, brakes, tires, wheels, and other safety-related maintenance items.
Mentor Mobile Technician II and III employees.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage after 30 days.
Paid time off beginning on day one, with up to 80 hours accrued in the first year.
Yearly merit pay increases.
401(k) company match.
Personal protective equipment, uniforms, and boot allowance.
Paid training.
Certification bonus of $100 for each new ASE certification obtained, up to $700.
Quarterly bonus of up to $500, four times per year.
Top Tech Competition awards of $250–$50,000 per year.
Extra paid day off for U.S. military veterans.
15% company stock discount.
Up to $5,000 in technician tuition repayment.
12 weeks of paid maternity leave, subject to eligibility criteria including work tenure.
Employee discounts on tools, vehicles, travel, technology, and more.
Unlimited referral bonuses up to $1,500 for each hired Diesel Mechanic Technician and Fuel Service Employee.