Mobile Maintenance Diesel Technician

Ryder•Jacksonville, FL

About The Position

Ryder is hiring a Master Level Mobile Maintenance Diesel Technician in Jacksonville, Florida. The role performs preventive maintenance, advanced diagnostics, and repairs on heavy-duty and medium-duty vehicles, while providing customer service and independently managing customer repair needs. The technician uses company systems, diagnostic equipment, and maintenance documentation, and ensures work and records comply with safety, DOT, environmental, and other applicable requirements. The position is safety-sensitive and DOT-regulated. It includes mentoring Mobile Technician II and III employees. Ryder describes the role as offering hourly pay, weekly pay, career development, and advancement opportunities.

Requirements

High school diploma or equivalent.
Four or more years of experience in advanced mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
Have the minimum tools required to perform job duties under Ryder Maintenance Policy 2.02.
Pass a Ryder drug test, DOT physical, Ryder road test, and Ryder background and motor vehicle checks, including drug and alcohol verification from previous employers for the past three years.
Be able to drive Ryder vehicles.
Understand and adhere to company policies.
Demonstrate hands-on mechanic, customer service, and account management skills.
Complete repair orders using company-established systems.
Demonstrate strong relationship management, verbal communication, and written communication skills.
Build and maintain professional relationships with peers, work groups, customers, and supervisors.
Work independently and as part of a team; prioritize workload; and manage multiple tasks in a fast-paced environment.
Be self-driven, organized, detail-oriented, and capable of effective time management and follow-up.
Operate shop computers and diagnostic test equipment proficiently at an advanced level.
Complete SBT220 training within 180 days.
Complete OEM online diagnostic scan-tool software courses as required by the location's fleet mix and instructor-led OEM courses as required within one year.
Complete tire and wheel safety training (TW220) within 90 days.
Become PM-qualified (PM230 and PM298) within 90 days.
Become air-brake-qualified (BA220 and BA298) within 90 days.
Meet federal qualifications for brake mechanics and inspectors under FMCS 396.25.
Complete brake hydraulic qualification (BH220 and BH298) within 90 days where applicable.
Obtain A/C recycling and recovery certification (CF609) within 90 days.
Complete A/C qualification (AC220 and AC298) within 180 days.
Complete HD electrical training (DR208) within 90 days.
Hold a valid noncommercial Class E driver license, a Class A CDL, and/or a state driver's license as required.
Obtain a CDL within six months after hire.
Pass any additional screening required for the position or assigned customer, which may include employment and education verification, a motor vehicle records check, road test, or customer badging or background requirements.

Nice To Haves

Vocational or technical certification in a related field.
Ability to take home and secure an assigned mobile service truck and its contents, as applicable.

Responsibilities

Interact with customers, manage accounts, facilitate preventive maintenance and repair issue resolution, and discuss repair estimates.
Coordinate work schedules with customers, road-test vehicles to identify complaints, verify repair quality, and support customer satisfaction.
Perform preventive maintenance and repairs across vehicle systems, including air conditioning and heating, air and hydraulic brakes, liftgates and cargo handling equipment, charging and cranking systems, cooling systems, lighting and electrical accessories, clutches, axles, drivelines, engines, fuel systems, steering, suspension, tires and wheels, and vehicle coupling systems.
Perform preventive maintenance inspections and tasks, including lubrication, tire inspections, brake checks, battery checks, under-vehicle checks, and initial fault-code identification.
Use shop management systems, electronic documentation, and internal and external maintenance documents.
Perform work in accordance with federal, state, local, and corporate compliance guidelines, including safety and DOT requirements.
Maintain service, safety, and environmental records required by company policy and applicable regulations.
Meet company maintenance measurements related to inspections and performance of preventive maintenance, brakes, tires, wheels, and other customer-safety-related maintenance items.
Mentor Mobile Technician II and III employees.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage after 30 days.
PTO accrual starting on day one, with up to 80 hours accrued in the first year.
Yearly merit pay increases.
401(k) company match.
PPE, uniforms, and boot allowance.
Paid training.
Quarterly bonus of up to $500, paid four times per year.
$100 bonus for each new ASE certification obtained, up to $700.
Top Tech Competition earnings of $250 to $50,000 per year.
Extra paid day off for U.S. military veterans.
15% company stock discount.
Up to $5,000 in technician tuition repayment.
12 weeks of paid maternity leave, subject to eligibility criteria including work tenure.
Employee discounts on tools, vehicles, travel, technology, and more.
Unlimited referral bonuses of up to $1,500 for each hired Diesel Mechanic Technician and Fuel Service Employee.