Mobile Locksmith Technician- Dallas, Texas

The Hillman Group, Inc.•Dallas, TX

4d•Onsite

About The Position

The Hillman Group is expanding its innovative mobile locksmith services and is seeking a skilled Mobile Locksmith Technician to support its growing Dallas market. In this role, you will partner with an Automotive Mobile Sales Representative while operating a fully equipped mobile service van to provide automotive key replacement, key programming, and locksmith solutions directly to customers. This position requires a customer-focused professional who combines technical expertise with exceptional service and takes pride in delivering a best-in-class customer experience. As a Mobile Locksmith Technician, you will operate a fully equipped mobile locksmith van, traveling throughout the Dallas area to assist customers with automotive key and locksmith needs. You will work alongside an Automotive Mobile Sales Representative to provide professional on-site service while helping establish the standard for Hillman's mobile locksmith operations. A current Texas Locksmith License, or the ability to renew, reactivate, or obtain an active Texas locksmith license upon hire, is required.

Requirements

High school diploma or GED.
Current Texas Automotive Locksmith License, OR the ability to renew, reactivate, or obtain an active Texas locksmith license upon hire.
Valid driver's license with a satisfactory driving record.
Experience using aftermarket key programming and cloning equipment.
Strong customer service and communication skills.
Ability to work independently while managing a mobile service operation.
Experience with automotive locksmithing to include cutting, programming, and cloning keys is required.

Nice To Haves

Experience working with a variety of OEM transponder systems and keys.
Knowledge of OEM subscriptions and J2534 Pass-Thru programming.
Experience using and maintaining electronic and manual key-cutting machines.

Responsibilities

Cutting and programming automotive keys and key fobs for a variety of vehicle makes and models.
Assisting customers with automotive locksmith services in the field.
Operating and maintaining electronic and manual key-cutting equipment.
Managing inventory, parts, and supplies within the mobile service van.
Scheduling and coordinating customer appointments and service visits.
Maintaining the van in a clean, organized, and showroom-ready condition.
Troubleshooting automotive key and transponder issues using specialized equipment and software.
Delivering exceptional customer service while representing The Hillman Group professionally at customer locations.
Collaborating with leadership to continuously improve processes and support the growth of the mobile locksmith program.