Mobile Integrated Healthcare Manager-Community Paramedicine

Cooper University Hospital•Camden, NJ

About The Position

The Mobile Integrated Healthcare (MIH) Manager provides clinical and administrative leadership for the Mobile Integrated Healthcare program. The role combines direct patient care in community-based settings with oversight of program operations, quality initiatives, staff development, and strategic growth. The Manager serves as a clinical resource and leader, supporting high-quality, patient-centered care for high-risk populations while advancing organizational objectives related to population health, care coordination, and healthcare utilization management.

Requirements

6–10 years of experience in an advanced life support (ALS) environment as a paramedic or RN.
High school diploma or GED.
Bachelor’s degree in Emergency Medical Services, Nursing, Business, or a healthcare-related field.
NJ Mobile Intensive Care Paramedic (MICP) or Mobile Intensive Care Nurse (MICN), or eligibility for NJ reciprocity.
Community Paramedicine Certification (CP-C), to be obtained within 1 year of hire.
BLS, ACLS, and PALS or EPC, or PEPP upon hire.
Ability to communicate with patients, visitors, and coworkers.

Nice To Haves

Experience in a Mobile Integrated Healthcare (Community Paramedicine) system.
Bilingual English/Spanish skills.
NREMT-Paramedic certification.

Responsibilities

Direct and oversee daily operations of the Mobile Integrated Healthcare program.
Develop, implement, and evaluate program goals, workflows, policies, and strategic initiatives.
Monitor operational performance, service utilization, productivity, and key performance indicators to ensure program effectiveness and alignment with organizational objectives.
Provide clinical leadership and oversight for MIH staff and patient care activities.
Ensure compliance with clinical protocols, standards of care, regulatory requirements, and accreditation standards.
Review clinical outcomes, patient safety events, and quality metrics; implement corrective actions and performance improvement initiatives.
Collaborate with medical directors and interdisciplinary teams to optimize patient care delivery.
Facilitate transitions of care and population health initiatives targeting high-risk and vulnerable patient populations.
Collaborate with healthcare providers, hospitals, post-acute facilities, community agencies, and other stakeholders to support integrated patient care.
Foster employee engagement, professional development, and a culture of accountability and excellence.