Mobile Financial Sales Specialist

CIBC•Mississauga, ON

2d•Onsite

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. You will be accountable for raising CIBC brand awareness in Canada’s largest airports by promoting, educating, and enrolling new and existing clients into CIBC products. You will engage individuals in advice-based discussions; provide them with product information with the goal of growing CIBC credit card sales. Reporting to the Area Sales Manager you will execute sales strategies to support the advancement of CIBC’s credit card market share through the delivery of an outstanding client experience. At CIBC, we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be on-site full-time. The MFSS kiosks are located inside the Toronto Pearson International Airport (Terminals 1 and 3), with 365-day operation and extended hours of business. This role requires rotational shift work Monday to Sunday between the hours of 6:00 am and 9:00 pm, based on business needs. You will be required to work on weekends and statutory holidays.

Requirements

Entrepreneurial in nature and comfortable working in a self-managed environment.
Attention-to-Detail
Client Service Excellence
Communication
Customer Service
Financial Sales
Leveraging Technology
Product Knowledge
Sales

Responsibilities

Engage prospective clients in needs-based sales discussions to identify credit card sales opportunities and drive credit card sales growth through exceptional client service.
Leverage deep product knowledge and a disciplined sales approach to drive business development opportunities and franchise new and existing clients into CIBC products and services.
Ensure all forms and applications are completed accurately.
Track, record and update sales activities into the appropriate tool(s) and systems to accurately capture sales and provide updates to Senior Manager on sales in comparison to established sales targets.
Process valid transactions, complete all related documentation on time and obtain authorization as required.
Maintain and ensure client confidentiality of all client information and files at all times and ensure compliance with established policies and procedures.
Deliver consistent client service excellence and strong sales results, supporting the business unit to meet credit card sales targets and maximum sales effectiveness.
Help to create a positive work environment and effectively role model CIBC’s mission, vision, and values.
Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development