Mobile Device Systems Administrator

Govcio LLC•Quantico Base, VA

1d•Onsite

About The Position

GovCIO is hiring a Mobile Device Systems Administrator to manage the Naval Criminal Investigation Service's Mobile Device Management systems. The position is onsite in Quantico, Virginia. The administrator will maintain and optimize enterprise mobile and endpoint devices, serve as the primary subject matter expert for the Ivanti UEM environment, and support security, compliance, and end-user experience across supported devices. The role includes operational maintenance, Tier 2–3 configuration changes, administration, and updates for Ivanti MDM, Sentry, and MTD solutions. It also involves Microsoft Intune operations and integrations, endpoint lifecycle management, security policy enforcement, application distribution, technical escalation support, automation, and documentation.

Requirements

High school education with 9+ years of experience, or commensurate experience.
Top Secret/SCI clearance.
CompTIA Security+ certification.
At least 4 years of dedicated hands-on experience in enterprise Mobile Device Management (MDM) or Unified Endpoint Management (UEM).
Demonstrated in-depth expertise administering Ivanti Neurons for UEM / Ivanti Endpoint Manager Mobile (Core/Cloud) and associated components.
Strong administration skills across iOS, iPadOS, Android Enterprise, Windows 10/11, and macOS.
Solid understanding of enterprise identity and authentication, including Entra ID (Azure AD), Active Directory, SCEP/PKI certificate enrollment, and SSO.
Ability to independently troubleshoot complex device enrollment, network access, and policy delivery issues.

Nice To Haves

Experience administering Microsoft Intune / Microsoft Endpoint Manager, including policy creation, app protection, and conditional access.
Experience planning or executing MDM migrations, such as Ivanti/MobileIron to Intune.
Proficiency with PowerShell, Graph API, or Bash for endpoint management and reporting.
Ivanti Certified Professional certification.
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) certification.
Experience with Android and macOS is desired but not required.
Experience with Windows Autopilot is desired but not required.

Responsibilities

Establish and maintain computer systems, operating systems, software, hardware, and servers in networked or standalone configurations; preserve system integrity and perform upgrades as required.
Maintain and administer computer networks and related computing environments, including hardware, system and application software, and configurations.
Plan, coordinate, and implement network and system security measures to protect data, software, and hardware.
Monitor and analyze systems for short- and long-range planning needs.
Prepare or ensure the availability of operational documentation and instructions.
Write or modify basic scripts to resolve performance problems and automate administration tasks.
Recommend improvements to systems and network configurations and determine related hardware or software requirements.
Provide operational maintenance, Tier 2–3 configuration changes, administration, and updates for Ivanti MDM, Sentry, and MTD solutions.
Architect, configure, and maintain the Ivanti UEM environment, including the core server or cloud tenant, Sentry, Access, and client configurations.
Oversee device onboarding, migrations, zero-touch enrollment, configuration, and decommissioning.
Deploy and enforce compliance baselines, conditional access, encryption, Mobile Application Management policies, and SCEP/PKI certificate management.
Support Microsoft Intune initiatives, including co-existence, policy parity, and migration efforts between Ivanti and Microsoft Endpoint Manager.
Package, test, and deploy enterprise, in-house, and public-store applications across mobile and desktop endpoints.
Provide Tier 3 escalation support for complex device connectivity, authentication, and policy enforcement issues.
Develop PowerShell or Bash scripts to automate administrative tasks and maintain architecture diagrams and standard operating procedures.
Consult with support teams, help desks, customers, and technical staff to resolve problems; coordinate and perform network and server operations or maintenance.
Identify recurring problems and recommend steps to reduce their severity or frequency.
Plan transitions of development or production environments to new technologies, monitor system-file performance, manage system data for efficiency, and assess server installation requirements.