Mobile Crisis Support Specialist

Common Ground•Bingham Farms, MI

14h•Hybrid

About The Position

Common Ground is seeking a Mobile Crisis Support Specialist to join the Oakland Collaborative Crisis Response (OCCR) team. This role involves partnering with a Mobile Crisis Clinician to provide in-person crisis response to individuals experiencing mental health crises and emotional distress in Oakland County. The specialist will promote recovery and resiliency, offering immediate on-site support and interventions to ensure safety and well-being. The team serves a diverse population, including children, adolescents, adults, seniors, and families, providing up to 30 days of in-home crisis counseling for stabilization. The OCCR team is supported by a crisis center, local Certified Community Behavioral Health Clinics (CCBHCs), and the Behavioral Health Urgent Care (BHUC), which includes psychiatric and nursing staff, as well as a continuum of crisis services.

Requirements

High School Diploma or GED
Michigan Certified Peer Support Specialist certification
Valid Michigan Driver License with acceptable driving record regarding eligibility for insurability under Common Ground's insurance policy
Relevant recovery experience, strongly preferred
Previous experience in mobile crisis response, strongly preferred
Bachelor’s degree in Human Services field
Minimum of 1 year of experience treating or working with children, adolescents, and families in a behavioral health clinical, educational or crisis intervention setting
If hired, must complete Behavioral Health Crisis Provider Training (BHCPT) via Wayne State University in the prescribed timeline per Common Ground
Completion of Behavioral Health Crisis Provider Training (BHCPT) via Wayne State University, if qualified to become a Behavioral Health Crisis Professional
Valid Michigan Driver License with acceptable driving record regarding eligibility for insurability under Common Ground's insurance policy
Previous experience in mobile crisis response, strongly preferred

Nice To Haves

Certified Peer Support Specialist (CPSS) OR Behavioral Health Crisis Professional, OR qualified to become a Behavioral Health Crisis Professional.

Responsibilities

Drive agency vehicle (or own personal vehicle) to community locations to respond to crisis calls
Respond swiftly to crisis calls by utilizing GPS to navigate the community, aligning with program response times
Conduct curbside safety assessments to identify potential risks and safety concerns for individuals or families in crisis, including risks of self-harm or harm to others
Arrange or provide transportation, using an agency vehicle when appropriate to ensure individuals are safely transported to designated locations
Maintain accurate and timely documentation of all crisis interventions, assessments, and interactions with individuals served, utilizing strong typing skills to efficiently record information in real time
Submit all electronic or hard copy documents that are complete, accurate, and signed prior to end of shift
Use Crisis Theory to provide short-term interventions to people in order to facilitate immediate stabilization of emotions and behavior
Provide active crisis intervention that is welcoming, trauma-informed, brief, and solution-focused to adults/children presenting in distress
Collaborate with individuals/families and their support systems to develop safety plans and identify coping strategies for managing future crises
Educate and assist significant others and family members with the petitioning process, as needed
Complete mobile assessments of crisis situations and person/family’s needs
Collaborate with local mental health agencies, hospitals, law enforcement, and other community resources to facilitate appropriate referrals and follow-up care
Act as an advocate for the needs and rights of every person/family including service providers and community agents
Comply with federal, state, county, and agency regulations governing Intensive Crisis Stabilization and the delivery of specialty services and supports
Provide first aid and emergency procedures, as needed