Mobile Crisis Professional (4675)
About The Position
Appalachian Community Services (ACS) is seeking a full-time Qualified Professional-Mobile Crisis Counselor to support access to care and emergency services across its locations and service areas. The role provides mobile crisis management to consumers of all ages and disabilities in western North Carolina, including people experiencing severe and persistent mental illness, substance use disorders, and other complex, high-risk needs. Services are direct, periodic, and available 24/7. The position responds to community crisis calls, conducts assessments, provides immediate support, and helps individuals connect with appropriate care and follow-up services. The employee collaborates with EMS and other community providers as needed. The role is based in Waynesville, North Carolina, with local travel. It is a full-time night-shift position. Compensation is $22.91–$29.42 per hour, with placement based on licensure level, education, and experience. ACS describes its approach as supporting clinicians with flexibility to shape schedules, steady caseloads, and opportunities for growth.
Requirements
- Bachelor’s degree in human services or a related field.
- At least 1 year of experience providing crisis management services in assertive outreach, assertive community treatment, an emergency department, or another service providing 24/7 response in emergent or urgent situations.
- Must be authorized to work in the United States.
- Successful completion of background checks and credential verification is required.
Responsibilities
- Complete crisis assessments and provide immediate support.
- Respond to mobile crisis calls in the community.
- Work with EMS and community partners during crisis situations.
- Connect individuals to appropriate care and follow-up services.
- Provide services to consumers of all ages and disabilities, including people with mental health and substance use challenges.
- Deliver direct, periodic Mobile Crisis Management services available 24/7.
Benefits
- Consumer-driven health plan coverage through Anthem.
- Health Savings Account (HSA) or Flexible Spending Account (FSA).
- Two dental plan options through Delta Dental.
- Vision plan through EyeMed.
- Optional Dependent Care Flexible Spending Account.
- Generous paid time off.
- 401(k) or Roth IRA retirement programs.
- Financial planning and education services at no cost.
- Voluntary supplemental benefits, including Accident, Critical Illness, and Short-Term Disability.
- Educational assistance, subject to position, hire date, and years of service.
- Licensure Residency Program for full-time clinical staff.
- Advancement and career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
