Mobile Crisis Community Support Specialist II - Evening Shift 4 PM - 12 AM + alternating weekends
About The Position
BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. This role is part of the Mobile Crisis Response (MCR) team, which works with clients in active crisis who have outreached 988 and need in-person assessment and support. The team serves clients of all ages in the BJC Behavioral Health catchment area. Team members will use a company vehicle and work will take place in the community, wherever the individual-in-crisis is located. The team is made up of mental health professionals, including master's level, bachelor's level, and Peer Support Specialists, operating as a 24/7/365 program.
Requirements
- Bachelor's Degree in Human Services or related field
- Class D (IL) or Class E (MO) driver's license
- Experience with clients in crisis preferred
- Ability to manage stress
- Comfort with change
- Solutions-oriented and focused on client strengths/resources
- Willing/able to participate in a collaborative environment between staff and leaders
Nice To Haves
- No Experience required for the role itself
- No Supervisor Experience required
Responsibilities
- Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
- Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
- Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts.
- Supporting individuals in crisis situations.
- Provides mentorship and job shadowing to community support colleagues.
- Take point on assessments while out on a dispatch.
- Documentation of said assessments.
- Making clinical decisions.
Benefits
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
- Up to a $2,000 Sign on Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
